AmericanBlindsReviews 836

The #1 reason I would recommend American Blinds to everyone is because of one
Employee - Cynthia Russ. She went beyond her call of duty - I needed help and
Asked for suggestions. She listened to what I was looking for, did research,
Offered suggestions. She did everything a customer would ever dream when
Uncertain about a product(s). She emailed me lyncs on a product and returned
My calls in a timely manor also helped me when ordering. I will consider her
When ordering in the near future and will highly recommend American Blinds and
Cynthia Russ to everyone!

Thanks Again Cynthia Russ/American Blinds.

A satisfied customer!

We love the Up/Down blinds. We also use the "blackout" style in our bedrooms and they really do shut out all the light. I would not change anything!

We have purchased these blinds for the past three homes and referred others to your company. We love the quality of the blinds. We've had quite a few people comment on them.

Your customer service has ALWAYS been excellent! From the time I called about the cord being broken, till we shipped it to you & you shipped it back, (which by the way was very speedy) everything has been A+.

Thank you for being such a great company with great CS! We will always decorate our homes in your product. BTW, LOVE that these blinds do not attract dust!

Thanks, Debra

The absolute BEST prices! Fast shipment, unsurpassed selection, great communication. We have been using this company for many years... I bought from them decades ago when they were "Decorate Today.com". This is the sixth home and I have used them for all my window needs. I recently furnished my new home with their own label and couldn't be more pleased--excellent quality. Their website is so easy to navigate. It is so easy to recommend them to everyone!

HI,
Here are some pics of the finished workmanship. Feel free to use in advertising. No complaints or problems at all. The windows themselves were not perfectly square so my husband had to make some adjustments during installation.
We love them- it provides the exact effect we desired. The customer rep, Stephanie Boggess, was awesome on the phone. I believe my husband said they were on the phone 1.5 hrs going over exact measurements before ordering. That was outstanding customer service!
Thank you again- would not hesitate to recommend AmericanBlinds.com to anyone! Jane Cheetham

I placed an order for wallpaper and then found out I would need to leave the state before it was delivered. I contacted the company before it was shipped and asked that it be held until I returned. The CS took an adversarial attitude and told me they would ship it anyway. I said I wanted to cancel the order and they said I had to do it in 24 hours; I had. I filed a claim with Paypal and American Blind's answer was to speed up the shipping. So much for the claim on their website of '100% satisfaction guaranteed'.

Someday I'm going to learn to believe the reviews I see online and avoid companies like this like the plague.

I recently purchased 4 light filtering roller shades and the only issue I had, and it was a minor one, was that I don't remember seeing if the hardware was included with the purchase of the shades. I certainly may have missed it but, it was something I just assumed (and hoped was included, which it was). Again, I probably missed it but, if so, maybe it needs to be more prominently displayed.

I have made multiple, very satisfactory purchases from American Blinds, and I have and will continue to tell friends and family about the company and the great service.

Elena was beyond wonderful, knowledgeable and helpful. The shutters are up and look great and they were every bit the product
She sold them as. She is a real asset to your organization and really knows her stuff. I called the competition while I was looking and asked the man who answered
If their blinds were solid or hollow and the material and the guy was clueless. That was the end of my conversation with them.

In addition, not only was Elena great but when the shutters came they were all numbered in order, packed great. All overall it was a great experience!

Sent: Friday, May 25,2012 03:13 PM
To: Sean Graham, Manager
Subject: RE: Americanblinds.com coupon and a question...

Sean,

There is nothing David or I can think of changing concerning our recent order. We were amazed at how smoothly the ordering process went and how quickly we received the blinds. Our son installed them for us and we are ecstatic at the final results. All we are sorry about is that we did not discover your company when we first moved in and had several windows to cover. This was our last window, but we are not going to forget you should we need to make some changes.

We are in a senior community and our neighbor bought all her blinds from you and was quick to recommend you when I was chatting with her about covering our last window. So very glad she did. Now, we are recommending you highly to any new residents moving in. If they don't listen, it will be their loss. Anytime window dressings come up in the conversation, I am quick to praise your company. Wish I had found you sooner.

It was a pleasure doing business with you.

Always,
David and KItty