AmericanBlinds

Fast and easy to calculate and see product, yes it was. Very good.

I have ordered cellular shade and wood blinds from American Blinds for years, for two different homes. I recommend them to friends who need blinds or shades because they are fast, have great pricing and good customer service. That was proven again with my latest order. Thrugh no fault of AB, I was SO unhappy with my Levelor cellular shades! Because of an unexpected surgery right before my shades were delivered, I couldn't install them right away and so I was outside the 30 day return policy when I discovered the problem with the product. But, instead of just telling me I was out of luck, AB's customer servvice came up with a terrific solution. And I was able to handle the whole thing via their chat function. So, I continue to be a very satsfied customer. Now I'm off to AB to purchase wooden blinds for the kitchen!

I was helped by Chad Black on the phone. He was very, very helpful with my questions and decision-making. It has been about a month and my wife loves her new motorized blind.

Chat experience very helpful regarding my previous orders in 2021 your site is very easy to use and so far everything we received has been perfect to size and quality

Blinds look nice. Only visual issue is with vertical blind header and rails color not matching the blind color. Also, installation was a challenge.
Help desk was very informative and provided videos.

They say a company is only as good as its customer service, and unfortunately, I have learned that American Blinds is no longer a good company based on my first experience with an issue after many years as a loyal customer. Years ago, we furnished our entire house with blinds purchased from American Blinds, and we've slowly been replacing those blinds with new purchases from American Blinds as we've updated our house, always with complete satisfaction. However, I recently purchased a mini-blind at the recommendation of one of their design consultants that is too deep for our relatively shallow window frames. This was never a problem with any of our prior purchases. After contacting their customer service, the only solution offered was for me to purchase a replacement blind using one of their design consultants (again) to ensure it will fit. They do not offer returns or refunds, and my request for a price concession toward the replacement blind was unanswered.

Fortunately, I learned their disregard for me as a customer over a $100 blind and not concerning an issue with the $1,000s of blinds previously purchased through American Blinds. I will take their customer service agent's advice and order a replacement with the guidance of a design consultant, but it will be from a different company. I can no longer recommend American Blinds -- caveat emptor.

Always pleased with American Blinds; good products, prices and service.

Years ago I spent thousands of dollars with American Blinds and was happy. A month ago I placed an order for custom shutters valued at $750 and was told they would be built 7/8 and arrive 7/15. Today, after HOURS on the phone of being placed on hold and hung upon, I sent several unanswered emails requesting some basic customer service. Not a single response. They claim shortage of staff due to COVID. They hide behind shortened hours and NO CUSTOMER INTERACTION. I say STEP UP AND BE ACCOUNTABLE or CLOSE YOUR DAMNED BUSINESS and stop taking orders and people's money. I want my order cancelled and a full refund.

I have accidentally ordered wrong blinds width and asked for the same promotion to be honored while ordering 3 more. I am glad to report that customer service was able to resolve this issue

I had order from American Blinds twice before and had good experiences. We are listing our house for sale in the next few weeks, and need to replace one blind. The ordering process was great - no hassle. BUT - shipping was for Feb 6,2017. The date came - no shipping information posted to my account. I understand a day off of shipping - it happens. On Feb 7 I called to check the status and was told the order was on the dock and waiting for Fedex to pick it up and that it would be shipped on Feb 7. I would also be receiving an email update. Today is Feb 8 - no email! I called and was told that the order is on the pallet - and would be shipped today. HA! Maybe it will, maybe it won't! And, when I asked for a manager to contact me about this ridiculous situation, I was told that it would be 24-48 hours before he 'might' call me! REALLY? I guess customer service and 100% satisfaction (as advertised) is just all words and no talk. I will not recommend American Blinds to anyone and rest assured I will not be ordering from them again.
Get your act together!

Easy online shopping! I highly recommend this company for all of your blind needs!

Have Oder here before. Easy to order online. Very happy with the merchandise

Thanks for the discount! I LOVE the blinds. They do their job keeping out the sun with superb filtering / give us privacy / yet keep us able to see out.

Quick and easyi love my blinds. They were the perfect fit, very nice. Will definitely be ordering again in near future.