Overview
AmericanBlinds has a rating of 4.6 stars from 673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanBlinds most frequently mention customer service, good quality and great price. AmericanBlinds ranks 5th among Doors & Windows sites.
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Easy to order, good quality.
WiFi app simple
Programing the blinds with the remote could use improvement.
Website well done. Provided information I needed to make decision, but would have liked more info on Capri material - thickness, type, projected life...
American Blinds had a good selection at an affordable price. Everything we needed to install was provided. The order was filled quickly and I won't hesitate to use American Blinds again.
I have ordered blinds from you for over 10 years. Every time I have been happy with the products I've received. Ordering is easy and the products are always as pictured.
I was very happy with my purchase. The item I purchased (wallpaper) was out of stock at the time I ordered and you gave me a few options to choose from. I chose to wait till the item was re-stocked and you were were very prompt at sending it to me right away. VERY HAPPY CUSTOMER and I would HIGHLY recommend your products and services to others also.
THANKS SO MUCH, Linda
Easy to order samples & measuring instructions were spot on. No problems installing it. Just beautiful- good quality.
So far I'm not impressed. I ordered on line on 09/11 and tried to pay for 2 day shipping but when I clicked on this selection it changed my order to flooring (? I was ordering wallpaper!), so I stuck with standard delivery. I then called on 09/14 to check the status and was on hold for 20+ minutes, I finally decided to enter my number in order for them to call me back in the order my call was received. They called me back over an hour later. I was told that my order had been shipped that Friday (9/13). I thought, "Great!" However on Tuesday (09/17), I received an email that my order was been shipped 09/18 and I would receive a confirmation soon. I emailed back expressing my confusion and concern with this information. I received a return email apologizing but that there was nothing they could do to speed up delivery. So now it's 09/21 and I still have not received an email with a tracking number as I was told I would on 09/17 AND I checked my order status online and it states my order still has not shipped! I'm hoping that is incorrect and my order is on its way since we have rescheduled our contractor. If this information is correct, my rating will drop to 0 stars!
Was a good choice of blind. It's just what I was looking for. It was easy to install and works smoothly. I very happy with this blind.
Ordering is easy, response is quick, and the product is great. I have now ordered from them on three separate occasions, and have been completely satisfied every time.
American Blinds are great! I have ordered your blinds for properties in Michigan, California, Florida and not Utah. Thanks for always being excellent. I highly recommend your company.
I was very pleased with how quickly the blinds came in. They notified me when they were about to be made and again when they were shipped. I will definitely recommend American Blinds
I was very pleased with both of my purchases. There isn't anything that I can suggest. Your staff was very prompt with email responses and I appreciate that.
Thank you American Blinds
For the past 10 years I've always ordered all of my blinds, window coverings and wall paper from American Blinds. Their prices squash Lowes and Home Depot, and the customer service is top notch.
So far so good. We will not be able to install till April. Can you extend the 30 days to April 10,2024 please. At that time we will install, and return if not good.
I have ordered from them in the past several times and am very happy with all of my purchases. Several of the blinds have stood the test of time. I would continue ordering from American Blinds.com.
I highly recommend Americanblinds. My blinds were easy to order and were and exact fit. The colors shown on the website are exact. I was also very pleased with the quality
The blinds that we ordered worked out perfectly! The measurements were spot on and the color is great. Thank you for the fast turn-around on order times and the fantastic pricing!
Great value and customer service! I bought light-blocking shades for my house over 10 years ago and they are still in service. Just bought another light-blocking shade for our new house.
The name is American Blinds... while I was tracking shipment I discovered that it was coming from China! They should change their name, to China Blinds
I have been using American blinds for my last 4 homes and have been happy with the service and quality. This last purchase is for an appartment that's a new build so I haven't installed them yet.
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- Houston, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Fred, I'm so sorry we let you down. We work with several factories across the US and overseas to provide a variety of products and the manufacturing location of each is provided near the bottom of the product page. If you're unhappy with the quality we have a Satisfaction Guarantee! You can find more information about this, here: https://www.americanblinds.com/help/guarantee. Please send me a message at SocialCare@Americanblinds.com if you need further assistance or have any questions or concerns - I'm here to help!