On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
AmericanBlinds Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to select, configure, and purchase. Nice discount! Customer service was friendly and helpful.
Great, very nice and easy to install, would definitely get more when need
The preview pictures helped a lot. Options were clearly explained. Best price I could find, and I looked.
Great products and easy to use website. My son has purchased them from
You. So he ordered mine while visiting. He installed the on his next visit.
Piece of cake. I love them.
Should have lnoiked to talk to Terry? I had a Question about the Vanes, but they are OK,what we have
Should have liked to talk to Terry?
Found you on google and site was easy to use. Shipping was timely. Wish they filtered a little more light but glad to have them.
The online ordering experience was straightforward. No issues.
They have all the window dressing and or blinds that you can possibly want. Many different types and colors.
Found exactly what we were looking for! Very affordable. Great service.
Selection is great. Instructions could not be better for measuring! Thank you
I ordered the blinds and forgot the valences. I tried to order them, was told I had to wait for the person to contact the company and that they would get back to me. They never did. The blinds are great but they look unfinished.
Website well done. Provided information I needed to make decision, but would have liked more info on Capri material - thickness, type, projected life...
User friendly website, clear, concise, no nonsense AND you had the extreme length blind that I required, so thanks
Easy to find what I was looking and the price was right!
I have been shopping American Blinds since 1996 I wouldn't Buy anywhere else! NO store, no other online Company! The customer service is Superb! The products are top Quality. I have used them for 5 homes.
This is an email I wrote in response to ABS asking how I liked or disliked their Comp. And service. Below is My actual email response! I hope it is helpful to others!
Hi Sean: Received your email asking if I had any suggestions of something that I might like to see changed on your service or product and Honestly No! I have been dealing with ABS since 1996. I have done 5 of my own homes with your products more then once, lol plus a few of my customers whose Kitchens and baths we have redone, they ordered their window treatments from you with no problems! Please don't ever change your customer service! I tell everyone aside from the fact I have never had one mistake or problem with the appearance or measurements I gave you, if I was missing a bracket or something stupid, I call and Immediately I received what I needed in a few days! Also I have had some Bali shades whose tassles broke, I called and in a week I had replacement cords! You stand by what you sell and please don't ever slack on that service. I stress your customer service to my customers!
Keep up the Good Work!
Good products that last, a bit pricey, but most good things are for a home
I keep seeing the original price not the 40% off price. I applied a 40% coupon but the original price shows at the bottom.
The quality and ease of installation of my first order is the reason I came back.
Very well laid out and easy to understand. Love that you save one screen to another so that changes are made from right to left sides without rekeying from the start.
Every step of the process went smoothly. I did have a home improvement friend install them for me, she stated instructions were straight forward and is planning to get cordless ones for her home now.
Simple and straight forward shopping.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members