American Advisors Group

We had been thinking about a reverse mortgage and reached out to a couple of companies when we contacted AAG and encountered a wonderful person named Aline Simon. She made everything crystal clear and help us navigate through the process with care, concern and speed! This was the best mortgage process we have ever been through and we would enthusiastically recommend that anyone contemplating a reverse mortgage to just start with AAG. No need to look anywhere else. They are AWESOME. Thank God we found them.

AAG was one of the worst experiences I have ever had. Following my mothers death, I inherited her home and the attendant problems with dealing with AAG. After following AAG's requirements to the letter, I incurred thousands of dollars in legal fees to get AAG to honor their own responsibility. The fact there was more than $250,000 in equity had nothing to do with their continual threats of foreclosure (Not!)
They were everything people fear in a reverse mortgage lender. I have a reverse mortgage with Longbridge Financial and have not experienced a similar lack of integrity. In my experience, this company, AAG, is one to avoid when securing an otherwise useful product. Search elsewhere.

The person that helped me was great. Had to get two appraisal for loan. That took a long time. Also they required a Lisa account for property taxes. I was able to apply to have property taxes waved from county because I am disabled. They still keep more than 20k in an account to pay taxes that will never be paid.
Very sad to have money tied up like that.

I am 67 years old, I live alone. Since my fixed social security is my only source of income, I needed some help with bills. My prescription medications alone cost me over $15,000/year. I was always curious about reverse mortgages. I had heard pros & cons. I decided to check them out. After reviewing the top listed companies, I decided upon AAG. Once I got started I felt a bit overwhelmed with all the paperwork required. But I was lucky to have Mr. Cristoano Salgueiro as my loan advisor. Cristoano made the process stress free. He explained everything in simple detail, was very patient with quick response time. A True Professional in every sense. I am happy to write this review. I would, and have already referred AAG to family, friends, and real estate agents. I am VERY SATISFIED.

AAG helped me process my loan to closing during a very difficult period time in my life with many bumps and hills. All of the people were kind especially Donna and Meagan. I would recommend AAG to anyone for a dependable and reliable experience.

When we decided to pursue a reverse mortgage to make our golden years less stressful and more enjoyable we reviewed several different companies before ultimately selecting AAG. We couldn't be happier with our decision and were blown away by the performance of Maureen Schultz throughout the entire engagement. Maureen explained all of our options, every step of the process in detail and, we never had to wait for a response from her on any of our communications. We highly recommend both AAG and Maureen Schultz to anyone considering a reverse mortgage.

Superior customer service from this outfit and Mr Fernandez! I mentioned to him that I have been reading that these types of loans are almost as complex as commercial real estate transactions, but he said that he would do his best to help me understand our options. In the end it was quite straightforward.

I am happy with the APR and my fees consisted of mortgage insurance, origination fees and service fees. Expensive, but it is what it is like with other mortgages. I don't want to disclose figures here but it's in the 5 figures for a large loan. The world economy will downturn after the election (mark my words), however with the reverse mortgage I have guaranteed funds for my fife and I for the next 5 or so years. There's a lot of numbers and scenarios that can be ran so make sure to tell you bring up your ideas and concerns.

My mom had 2 reverse mortgages with AAG. The decision was the right one at the time but she did not not fully understand what she signed. After her passing in 2021 the loan was already passed to RMFLLC. The family complied with all documents needed to sell the property and pay off loan. A contract to sell was forwarded to RMF in 5/2022 and signed contract faxed in 7/2022. 3 weeks later RMF lawyers foreclosed on property charging an additional legal fee of over$4K. This was almost 3 months after a contract to sell property was signed! Beware of this company along with AAG. Neither company will take responsibility, they just want the property to sell and keep all as seats!

I have been told by my son to do a reverse mortgage for quite some time now and have finally gotten around to it. At 67 years old, I was almost dreading the process, but Sharon handled everything with us in a timely manner. Although we did have to wait a few extra days for our paperwork to be processed, Sharon was on top of it. I certainly had a positive experience with AAG and would recommend their services to others. Thank you.

AAG and their dear folks provided us with straightforward loan options and worked with us to assure that a reverse mortgage would be the best option for us. Gee wiz, why didn't we do this earlier? Contractors are selling gold these days apparently but with the amount we received we now can make some well-advised renovations to our home. ~Judit

My home was paid off completely, and I wanted to perk it up a little, plus have a cushion available for unforeseen expenses or some travel. I had seen AAG advertised, and finally gave them a call. The agent I spoke to, Thomas Norfleet, was very personable and caring. He made sure I understood the process and walked me through it to the end. Every email was answered quickly, and every call was taken or returned. I never felt "lost" in the shuffle of doing business. I am very happy with the results, and would recommend AAG to my fellow retirees and friends.

Corey was the best in every area of the loan process. Very friendly, helpful, courteous, kind, and a pleasure to do business with. I will highly recommend to friends and family! I am 150% satisfied with is help and service!