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American Advisors Group
Questions & Answers

46 reviews

Here’s what buyers have asked with answers from American Advisors Group staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

How easy is it to get a hold of customer service at American Advisors Group?

Answer:
My Loan Officer always immediately answered my calls and texts. There were several times when he left a voice message on not only my personal number, but he also took the time to leave a second message at my business number. "Above and beyond" service!
By P F., over a year old
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Question:

How is it possible for aag to deny use of the home appraisal they ordered by an fha approved appraiser by saying it is too high?

Question:

Does a non-borrowing ineligible spouse have to provide financial information to AAG in order for the borrowing spouse to receive a reverse mortgage? If so, by what law or statute- or merely AAG rule- is this required?

Answer:
Yes, if the income was needed and used to qualify for the minimum income needed to qualify under the recent program changes. It is usually not needed and therefor not used, and no proof is needed. KEY words here are "if it is needed to qualify for income purposes".
By JR A., over a year old
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