AllStateRewards

Horrible! Terrible customer service with Allstate and Allstate rewards. Redeemed a substantial amount of points, as well as a lot of money on gift cards I never received over 30 days later. Have called customer service multiple times only to be told someone will get back to me, but still waiting for that. Was told my gift cards still have not been sent, and have been unable to get a refund because again, nobody ever gets back to me. Finally filed a dispute with my credit card company. Don't waste your time, energy or money! It's a scam!

I noticed that items were showing up in "Closed Auctions" that never appeared when I looked at "Upcoming Auctions" or "Live Auctions" a couple days prior. I called Allstate and the rep explained that some of the auction items are "reserved" for those people who have lower point balances. So, as a customer with over 350,000 points, I am unable to bid on certain items that others with lower point balances are able to bid on.
Seems rather deceptive to me. Wonder if this shows up anywhere in there terms or disclosures.

This has happened twice in the past week - I go to bid on a points only auction, the auction time remaining is clicking down. Today, I bid on a gift card, clock showing 53 minutes left before close, and when I placed the bid I received the message "this auction is closed, bidding rejected" or something of that wording. I tried several times, different auctions, different days. The only thing I can figure is the closing is in another time zone? I don't get it. Happen to anyone else?

Worst rewards program I have ever participated in. For starters, I purchased L'Occitane Almond shower oil, when I received the package, the bottle was open and the product completely saturated the entire box along with my other mail. I also purchased a waterproof Bluetooth speaker but when I received it, it appeared to be used and wouldn't keep charge past 30 mins so it's more like defected/damaged. The Versace perfume I ordered for almost $12 was about the size of a big toe but I guess that was my mistake for not correctly reviewing the quantity in the description but even with that it seems like the program is out to scam its consumers. I thought I would've felt great about my orders but I have nothing but regret and disgust from this program. I wouldn't recommend to my worst enemy because even they don't deserve this amount of disappointment in their life.

Is it me? Or does it seem that in the last week or two, all of the "auction only" bids are now way over 200,000 or 300,000 points. I used to TRY to win things, but now the bids are sky-high and unreachable. I never won a thing, no matter how hard I tried. Another rip-off from Allstate.

Save 50% more than what they have listed on their website. Allstate is a scam, every product listed as DISCOUNTED using their points is WAY more than what is listed on other retailers websites. Allstate is trying to make money by selling stuffs with markup by disguising that its discounted for you. DONT GET FOOLED!
SOME PRODUCTS EVEN $50 MARKUP AFTER THEIR "DISCOUNT"!

Allstaterewards is A huge waste of time. Don't even bother trying to redeem, because you have to spend more money just to redeem stuff. You can get free magazines, which nobody wants.

I've never seen a rewards program with no rewards. I currently have 42,000 points but there's no way to redeem them without signing up for a sweepstakes (no-one ever wins) or spending more money. For example, I can use 2500 points to save 20% off a purchase at a bookstore. Or I can use 900 points to get 50% off bowling at a bowling alley 30 miles away I'd never go to anyway. Then they offer free points but the site never works or it will say 'expired link' minutes after they've sent the email. Drivewise is great but this rewards program needs to go away.

I received an email stating I no longer have the option to select redemption options. Such as: a credit on policy, mail a check or to apply to Allstate Rewards option. They will only allow credit on Auto Policy which defeats the purpose of having the rewards program. I can pay my own Auto Insurance.

Everyday I would get on for a daily deal, and never would be able to get one. For thousands of people there must be one or two daily deals. I find my time is more valuable than sitting down everyday at a certain time, and not being able to get a daily deal. This is really a poor app. I am lead to think it is only about tracking people in their cars. I called to find out about this app and was told there is nothing they can do about it.IT IS A WASTE OF TIME. If this is all Allstate has to offer customers. I want to apologize for them.

Since they introduced the max bidding feature where everyone can just put max bidding amount and wait for the auction to end... this caused the points only bids to sky rocket 10 folds typically... so now, 80k points I earned over the years is about worth $2 or so if I am lucky to win any auction. The problem is the flood of points allstate issues and not many items to bid on... so people with 100s of thousands points and don't know what to do with them will just bid everything they have of a lousy $10 gift card just get something out of it. Those of us who have less... well, our points now became completely worthless and this whole promotion is just a waste of time.