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AllStateRewards has a rating of 1.1 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AllStateRewards most frequently mention gift cards and daily deal. AllStateRewards ranks 118th among Car Insurance sites.
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I went on the site to order some discounted gift cards. I can't even log in without getting an error message. I called the number it said to call and after several transfers nothing was fixed after 1 hour 40 seconds of being on the phone with support. Was told they would escalate the ticket and it could take 5 business days for someone to get back to me. Not acceptable! How about take my order over the phone and fix it in the meantime. Feeling ripped off!
This has happened twice in the past week - I go to bid on a points only auction, the auction time remaining is clicking down. Today, I bid on a gift card, clock showing 53 minutes left before close, and when I placed the bid I received the message "this auction is closed, bidding rejected" or something of that wording. I tried several times, different auctions, different days. The only thing I can figure is the closing is in another time zone? I don't get it. Happen to anyone else?
I have no complaints. The points add up quickly for doing something I do anyway--driving, and trying to drive safely. I won a $10 gift card the first time I tried an auction.
I've never seen a rewards program with no rewards. I currently have 42,000 points but there's no way to redeem them without signing up for a sweepstakes (no-one ever wins) or spending more money. For example, I can use 2500 points to save 20% off a purchase at a bookstore. Or I can use 900 points to get 50% off bowling at a bowling alley 30 miles away I'd never go to anyway. Then they offer free points but the site never works or it will say 'expired link' minutes after they've sent the email. Drivewise is great but this rewards program needs to go away.
I have over 250,000 points and the website doesn't work. Get the same error message over and over. Complete. Waste. Of. Time.
I have been looking at different insurance so thought I'd try and redeem my points. Haven't been able to log into the rewards site for a month. I get the "There may have been an issue with your log in attempt message". I've tried on multiple devices and the site doesn't work. Customer support say's they are working on the problem and it should be fixed shortly. How can a billion dollar company have this type of tech issue for over a month? What a load of crap.
The rewards can't be purchased through the app on the phone and when I search on the laptop on the Allstate site it can't find the Daily Deals. THe rewards are mostly useless. THe good deals ($5 gift cards for popular companies) are gone in seconds. I have been trying for years and have never purchased one. All I can get is stupid magazines that have nothing but pages of ads.
The only decent "rewards" are snapped up immediately and apparently very few are available in the first place. Not worth the bother.
I recently moved from Florida to Washington State. Allstate had the best deal in FL but GEICO does here. Ergo, I am changing companies next month. Meanwhile, I have accumulated 210,400 reward points and thought I should investigate what I can do with them. Turns out they are with out value. It really did not surprise me. The program is just a scam to get your attention. Read the rest of the reviews - you'll agree.
They just stoled $27.27 dollars from me. My hotel receipt from Candlewood Suites in Handover MD total $195.74. However, when I booked the room using my rewards Allstate took $223.01 out of my account. Called them about getting a refund, Theresa said I wasn't due a refund. She said I paid less than the retail price. I would had paid like $260 or more. Well how about i went to the hotel actual website while talking to her and the same room was for $87.49 a night. I told her she was a liar and you all just stoled my $. She also said I wasn't suppose to get a receipt because I already paid for it. Yeah, so I wouldn't see the actual amount being charged. Going straight to the site instead throu the rewards program I would still have my $.
Every auction they put out always has a highest bid that I can't imagine anybody would actually have THAT many points to put out there. Currently there is an auction for $1000. 00 gift card, the highest bid is over a million points. I've been in the rewards programs since it started, I have 67,000 points. How do you have over a million points? Can't be real.
So they have this gimmick where you can get a free giftcard under their daily deal. I literally waited until exactly when the timer ran out and hit the "add to card" and they were already sold out. In literally 1 second. How is this even possible? Such a waste of time, and it has me so frustrated and mad. I have tried this multiple times and ALWAYS get the "ALL ITEMS ARE IN CARTS" response. What a scam! I'm willing to bet they have only 1 giftcard available, IF THAT. So you have 200 people trying to get the same 1 available 5 dollar giftcard. What a bunch of BS. You would think they would try to at least have a decent amount in stock so EVERYONE has a chance to get one. I'm willing to bet its just a gimmick to try to get some fools to buy the other overpriced crap on their site that you can buy anywhere else for less than what they are asking WITHOUT their useless points! The whole thing is nothing more than a lottery. Who knows maybe if you waste enough time, you may be that luicky guy or gal who clicks at the right millisecond and gets that 5 dollar gift card! Woo hoo! DONE wasting my time with this!
There have been about 3 of the Daily Deals that I have actually been interested in. I sat at my computer and watched the countdown clock tick down to 0 and immediately clicked the "add to cart" button the instant it appeared only to be told that "all items are already in carts".
WHAT!? *%#@
How is this possible? I literally clicked the "add to cart" button as soon as it was possible. And every last item is already gone. That means they sold out BEFORE the deal was made available.
I've gone in just to see if I was able to add anything to my cart ever. Tried adding stuff I wasn't even interested in. The only thing that has ever been available is some book or magazine with Michelle Obama on the cover. I guess no one else is actually interested in reading about her either. Interestingly it has come up as a Daily Deal several times and has never sold out. They must have a warehouse full of unwanted Michelle Obama books.
The only time a Daily Deal doesn't instantly sell out BEFORE it becomes available it is something nobody wants.
Boooooo Allstate. That's right. I "boo'd" you.
I'm so annoyed I found this website just so I could vent.
Michelle Obama
They get ALL your driving info (location, speed, "hard stops" - everything), and you get... almost literally worthless points. Use them to bid on stuff, and don't get them back if you lose. Get 10 bucks off a purse. Even if you can use hundreds of thousands of points as for a free hotel stay, you STILL can only use SOME points and pay more than 50% of the stay yourself. This is NOT a rewards program. Steer clear.
If Allstate cannot fund a real rewards program, they should have the basic corporate decency to simply not have one. Points are worthless. Period.
Save yourself the waste of time. Rewards are a joke. They require ridiculous amounts of points. Worst website and awards program I have ever experienced.
This is a totally insulting and absurd program. You get 10% (if you're lucky) of the value of each "gift card" and have to pay the balance in CASH!
So (in general) a $50 gift card costs you 500 points AND $45 CASH! You cannot use additional points to pay the $45 so if anyone thinks that's a great deal, I have a bridge you would LOVE to buy!
Your points get you really tiny discounts on gift cards, not actual gift cards. It's not a rewards program at all.
Everyday I would get on for a daily deal, and never would be able to get one. For thousands of people there must be one or two daily deals. I find my time is more valuable than sitting down everyday at a certain time, and not being able to get a daily deal. This is really a poor app. I am lead to think it is only about tracking people in their cars. I called to find out about this app and was told there is nothing they can do about it.IT IS A WASTE OF TIME. If this is all Allstate has to offer customers. I want to apologize for them.
I received an email stating I no longer have the option to select redemption options. Such as: a credit on policy, mail a check or to apply to Allstate Rewards option. They will only allow credit on Auto Policy which defeats the purpose of having the rewards program. I can pay my own Auto Insurance.
Answer: I won a $10 gift card the first time I tried an auction.