I purchased a $100 gift card at burger king. I was able to use the voucher and the cashier tells me my current balance, however, when i looked at my credit card, I got charged for the same items I bought. Basically I was being charged twice for the same item. It make sense now why raised.com wanted you to call them for your personal info after making the sale of the card through their website. i would not recommend purchasing from the website. I tried calling raised.com customer service and it tells me is, I am caller # 4. After 2 minutes waiting, I am caller # 7. So basically they just keep bouncing you around. Hopefully, my Bank of America credit can help me file the dispute.
UPDATE 8/18 I was able to use the BK gift card. However, I had to go through the trouble of disputing the charges from my credit card and close the account. Once the credit card that I provided was closed, the gift card voucher works fine without issues. So the gift card voucher is valid. I bumped the 1 star rating to 3 stars ratings just because of the trouble I went through.
UPDATE 9/6 - So far, no problem using the voucher ever since I closed my original credit card account. I am now bumping my 3 star rating to 4 star. i will provide more updates as i use the voucher.
UPDATE 10/4 - i bought 5 more gift cards at different times since the website seems to be legit other than my first bad experience. Two days ago I bought a $50 gift card with a new credit card again from BOA. Somehow, I got charged twice again. So basically this is the 2nd time it happened to me out of 7 times. I tried to call the customer service but I was caller #27 (lots of complaints somehow) so I try to get help from email instead through their website. It's been 48 hours and i am still waiting for their response. I have to downgrade the 4 stars to 2 stars for now until I am able to dispute the double charge again. It becomes annoying when you have to dispute charges like this 2 out of 7 times. Will update again when it gets resolve.
UPDATE 10/9 - I finally got response from Raise support yesterday and they were able to drop the extra charge in my credit card. I really like the concept of Raise.com, it is more like the ebay of gift cards. Anyway, updating my 2 star ratings back to 4 stars. I would have given the site a 5 star ratings if I didn't have the issues above.
UPDATE 11/12 - I started selling gift cards at raise.com. The cards sold right away. However, the ACH direct deposit is so slow. I sold a $25 Marshalls (5344) gift card for $17.15 on 11/07/15 and here I am still waiting for the credit in my bank account. With all these current technology, I am sure raise can do a lot better. Oh well, I just have to wait. I am giving the site 3 stars for now until I see further improvement.
UPDATE 11/14 - I finally got the credit of $17.15 as of 11/14/2015. My overall opinion of raise.com is, I am more likely to keep buying and selling gift cards even though they are a little slow on the transactions.
UPDATE 03/12 - i have been constantly purchasing discounted gift cards from raise and had a problem when one of my card balance was zeroed out. customer service was able to investigate and send a refund. i would give the site 4 stars for now until they speed up their total processing time.
UPDATE 12/6/16 - unfortunately, i continue to have problems receiving the physical cards i ordered. each time i call after 2 weeks of waiting, i was told to wait at least 30 days. that is so silly. regular mail only takes 3 - 4 days. Raise do give refunds though instead of filling the cards they were not able to deliver. They should pay the difference in my opinion and fill the order as quickly as possible.