Very easy to locate my vet and ordered the medicine for my dog for the fraction of what Costco and CVS were charging.
Glad we found Allivet and will continue to keep order's to a Great Company and helpful service
Easy to find and helpful when call in to ask questions
Placed first order with Allivet. I am in Canada. Asked several times how they could get vaccines to me in good condition. ASSURED, ASSURED. Could take up to 10 days. ASSURED ASSURED! They have some marvelous packaging system 3 days later called to ask why not shipped. They were out of something. No, they werent it was the other, no it was that one. No I saw that in the fridge. Will ship tomorrow. Oh it is actually here, shipped today.
Said at that point that I was having a really bad first experience with them. Apologies, Apologies!
Received 8 days later in a box 3-4 x the size required with 3 tiny ice packs. Melted and WARM to the touch. $310 worth of vaccines gone unusable.
Was then strung along for 5 days being promised phone calls and they had to talk to supervisors, one excuse after another. Then was going to get money refunded.
Then a couple hours later was told THEY ARE NOT LIABLE. NOT DOING ANYTHING. TOO BAD, SO SAD.
They sell vaccines to people too far away and ASSURE you that you will get them cold. Throw them in a huge box with a couple ice packs and send them off. They are not liable for the condition they are in when they get there.
LIARS! DON'T RETURN CALLS. STRING YOU ALONG. NOBODY KNOWS WHAT IS GOING ON THERE!
Eventually I had the phone slammed down in my ear.
My friend that recommended this crappy company and says she had no previous problem before is in the same position. Only SHE HAS NOT EVEN RECEIVED HERS. 2 WEEKS LATER! They are going to do NOTHING for her either.
I have the emails to prove all this also.
DO NOT BUY FROM THIS COMPANY.
Received my money back from VISA. Took a couple months. Allivet had not interest in doing anything and basically communicated that it was my problem because of the border that my vaccines were ruined when they got her although they knew full well where I lived when they took my money.
Quick, easy, and inexpensive! Even when you need refills on the prescription-they handle EVERYTHING for you!
Not happy with delivery time compared to other company's I deal with. All ground regular shipping.
FAST, QUALITY, HELPFUL!...
I WILL CONTINUE TO SHOP FOR MY 4 FUR BABIES NEEDS...
THANK YOU FOR ALL THE PRODUCTS YOU OFFER...
Thank you for always getting ahold of my vet fast and great ship time and obviously price!
Great experience! Great prices! Only delay was setting up the account. Otherwise, all went well.
Thank you Victor! We're so happy you liked our service and pricing. Now that you have an account with us, shopping will be a breeze! Please come back soon :)
I have checked this site a few times and they have their good deals sometimes..
Thanks Melissa! If you want to receive more exclusive deals and coupons, sign up for our emails or follow us on facebook. Come back soon!
Have had good experience ordering from Allivet, both on the phone and using the website
We love Allivet - easy online ordering and reordering - prompt delivery and the best prices around!
Great company, got my order out on time. Received it when need. Order was correct
2nd time I am using this site. Site is easy to navigate, the prices are good AND I got an additional 10% off with a code and FREE SHIPPING!
So convenient! Great prices! No need to run to the vet every time I run out of my dogs' medicines!
Easy to use and best price for my dog's heart worm and flea prevention.
Thanks for shopping with us Sandra! We hope you will come back and visit us real soon.
Slow and clunky site. A bit difficult to get around. Good selection and pricing.
Hi Michael, Thanks for your feedback. We do listen to our customers. We hope you will visit us again soon. A better online experience is in the works.
It was delivered when they said it would, great price, will do business again...
Overview
Allivet has a rating of 2.9 stars from 4,211 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allivet most frequently mention next day, credit card and last time. Allivet ranks 103rd among Pet Meds sites.
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- Hialeah, FL, United States
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Business History
On September 23,2011 Allivet earned the Veterinary-Verified Internet Pharmacy Practice Sites (CM) accreditation through the National Association of Boards of Pharmacy® (NABP®). Allivet successfully completed the rigorous accreditation process by demonstrating the professional operations of the pharmacy, including the maintenance of policies and procedures that protect the veterinarian-client-patient relationship, ensure the appropriate handling of prescription medications, provide appropriate medication information, and ensure quality pharmacy practices are continuously offered to our clients.
On October 1,2013 Allivet was awarded the Bizrate Circle of Excellence, one of the largest sources of consumer-generated reviews of online retailers in the United States. The award recognizes retailers that received outstanding online customer satisfaction ratings in each of seven key satisfaction indicators throughout a one-year period, as rated by their own, verified customers. Earning the Bizrate Circle of Excellence Award signifies a retailer’s unwavering commitment to its customer’s satisfaction.
On Dec 12,2013 Allivet was selected to join the Google Trusted Store program. The Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on time shipping and excellent customer service.
Keeping customers and their companions animals in mind, Allivet strives to provide the highest quality products at the lowest prices.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Cold items are shipped Monday through Wednesday only. This is to insure that the cold items do not set somewhere in a warehouse over a weekend. We are unable to control how fast the post office delivers to your address or how fast the custom in your country takes to clear your order. Allivet policy on International orders are clear and we always inform the customers BEFORE placing their orders that we will not be responsible for any taxes, tariffs, additional fees, or customs restrictions that apply in countries outside the United States.