AliExpress

Okay so I went to buy 3 phone cases 3 days ago and I'm like okay great good deal you know? So I receive the email saying to make an account and so I did. I looked at my account to see how my order is and I couldn't track any order that it said I didn't have any orders. I never received a confirmation number. So I told customer service and not only did they not pay attention and repeated what I said my issue is but they wanted my pay proof on my credit card. They also asked me very personal questions that no customer service should ever ask. I would rate this negative billion stars if it would let me. So don't ever go on this website they are scammers and money stealers.

Item ordered, received completely different size battery. Returned, opened up dispute, been going back and forth with messages, dispute started end Jan, now 15th Feb, still no refund. Battery was returned and have proof it was, received back 7th Feb. Avoid this AliExpress like the plague. I will stick with temu, as customer services 100% good.

Watch out for Shop*******588 Store, they show one product and you will end up getting something else in the post. Very disappointed with Ali expressed hands off approach, it is not well organized as Ebay

Never buy here, i bought a car remote, never worked... i contacted the administration... opened dispute,,,, they asked for proof... i made video, got pictures... but not possible to upload... they denied any refund. So never never buy anything... don't take chance... i took... i learnt a lesson... its better to spend more for better results... so never...

Bought one hard disk and received three pieces of plastic. Returned the worthless package and the seller say that they received one empty package. Aliexprees trust the seller. I should furnish eveidence!
NO people and no phone numbers. Just computers which manage all the trade. If you meet one dishonest seller you are alone.

Bought a wireless mouse which didn't work. Tried everything they said to get it to work but this was a defective mouse. They would not accept that their mouse was defective. Said I was doing something wrong. After many frustrating messages sent back and forth, it is impossible to get any satisfaction from these people. And after submitting a dispute, I still got nowhere. If you want to keep your sanity, STAY WAY FROM ALIEXPRESS. You will do yourself a favor.

Unethical trading platform promoting fraud: avoid at all costs.

Specific guilty stores ignored by aliexpress:-

http://www.aliexpress.com/item/wholesale-NEW-Pro-2-6-GHz-with-1-TB-Flash-15-4-Laptop-Latest/*******061.html

http://www.aliexpress.com/item/NEW-Pro-2-6-GHz-with-1-TB-Flash-15-4-Laptops-Latest/*******758.html

http://www.aliexpress.com/item/NEW-Pro-2-6-GHz-with-1-TB-Flash-15-4-Laptops-Latest/*******115.html

Lost alot of money with nil assiistance from Alibaba instead keeps promoting fraud.

The same thief operates a scam web site www.pactin.com.

Be safe and use respected trade intermediaries.

Paid for merchandise that I never received! No phone number or contact info. Have been disputing charges since 11/17. They deserve a 0 rating! Terrible company! They do not care about the consumer. They care about collecting money for merchandise never sent. Ordered something for holiday 2017. They kept sending emails to me saying it would be delayed. First, 1 week, then 2. From November 2017 thru April 2018. Now they say it was delivered. I am disappointed at my credit card company(Amex/Macys) who fail to credit my account due to the lies of Aliexpess. Wheres the proof of delivery? A falsified tracking number. Terrible handling on both sides! Would you pay for something you did not receive?

Worst Site Ever! BUYER BEWARE

I ordered a part from a seller xiangjun kong. After paying the sellers requested price he promptly contacted me to ask for an additional $50 to pay his sellers fees. I refused to do so and filed a complaint with Aliexpress. Their message to him plainly states that there have been numerous complaints with him violating their regulations but his products remain listed on the site.

As if that isn't bad enough it plainly states in Aliexpress' FYI section that if you get ripped off by a seller they are not responsible and you should file a complaint with local law enforcement. There is no accountability and even less support. In every chat session I had with their support team all they ever stated was for me to relax and wait. I'm NEVER using this scam service again and as a direct result Alibaba's either. Shame I can't give negative stars.

I had ordered a wig in which it was supposed to look just like the picture! And it looked nothing like the picture not even remotely close so I disputed the product and now I have escalated the dispute and have yet to hear back from aliexpress even though thy said that they would be in contact. The wig cost me $180! I sent back the wig which has cost me another $36.24 and the guy from Fashion Pretty Hair Kevin Liu wanted me to cancel the dispute! I said NO rrefund my money then I will do that until then I am not cancelling anything! He said he was "Losing Money" I said I have lost money! So far $180 for the wig another $25 to have it sent from vegas to bellevue, wa and then another $36.24! This site is a JOKE! Do not partake in business there unless you want to get scammed! STAY AWAY!

I make regular purchases on this trading floor. And everything was kind of normal, but came across the problem of not sending goods by the seller. Upon my request to cancel the order, the seller only extended the order processing time. I could not influence this situation in any way. Complain in this situation is impossible! You can't leave a review about the seller in this situation! As a result, I waited 40 days and finally, at the next request for closing, the order was closed. Now I still have to wait 20 days to get my money back. The seller "LEEPEE Superb Store" is a big trickster. I wish everyone not to mess with him.
On the platform itself, Aliexpress can say that in this situation, I was completely defenseless. It is good that the order amount was small. But this can happen with a big purchase!