AliExpress

I ordered a product from this site and I waited 3 weeks befor trying to send a dispute. They so far haven't gotten back to me. They sent me a confirmation email when I initially ordered from them. They provided a tracking number but when I clicked on it it would just tell me invalid format and rerouted me to make a login for their website. This company is a big scam and it's not worth it. There's a reason everything on their website is cheaper than others (amazon for example). They attract you with their cheap prices and then steal your money. Just go to amazon.

Cheap items that seem too good to be true? They are! Purchased 3 items on Aliexpress.com. 1 arrived however was faulty and only after many exchanges was I refunded. The other two items did not arrive at all despite my credit card being charged! I have sent numerous complaints, was told the goods were in transit and to be patient. I was then informed the transaction was cancelled due to lack of payment. My credit card statement clearly shows the money has been paid yet I still have not received the goods I paid for and Aliexpress say the matter is closed. Money for nothing is not good business practice! Buyer beware! This company is NOT GOOD! CHECK ALL CREDIT CARD STATEMENTS! My recommendation is DO NOT USE ALIEXPRESS! If I could give no stars I would.

Product not delivered
I made a request in Aliexpress in the description appeared that if the product was not delivered in 90 days the customer would be refunded, 90 days passed and the product was lost, I opened a dispute but the same closed in favor of the vendendor and all the money was passed on to the seller. I am without the product and without the money.
I want my money back! Otherwise, I will file with Aliexpress account

Do never trust aliexpress! I ordered 3 dresses before my sons wedding, and none of them even looked like the one on the pictures. Not even the right size! I'm size 8 and I ordered size 10, and the dresses where to small. I couldn't believe it. I returned them, got my refund from 2 companies, the third one I'm waiting since last June! And it was the most expensive $ 200. I keep emailing them and ones a while I get a response, but still no refund. Very very upsetting and frostuating.

I made EVERY attempt to get hold of aliexpress to cancel my order as they couldn't seem to figure out how to deliver my order to my house. They said there was a customs order. I spoke with a chat rep with whom they said they would help me with the return process. They said they submitted all the information necessary to return the items. Then a few weeks later I receive an email stating they are not going to return my order. I'm out $50 because they cannot provide basic customer service. They said I need to get in touch with the carrier to figure out how to get the items I had asked for a refund on weeks prior. I will NEVER recommend aliexpress to anyone. I NEVER received my order and I will make certain to spread the word.

Yes, you can find decent stuff and good deals, but if you by any chance get scammed or need a refund for any reason, be prepared to wait a long time for it, too, not just for products.

In my case, I was promised a refund by AliExpress CS before New Year for a scammy seller's damaged product, and it was never processed (which I found out upon contacting them a month later). Now they're telling me that I can't get that refund, and another one (that I was told will be processed and I'd receive it within 3 days) has yet again never appeared back on my card.

The first day of using the phone, showed that those to whom I call, either do not hear me, or there is an inaudible speech.
There is almost no mobile connection. 4G and LTE nowhere else, and 2G and 3G only in some places.
I decided to check the originality of the phone. Each phone has its own unique number IMEI
(Dial * # 06 # to see your device IMEI)You can check on the site www dot imei dot info. This number belongs to another phone.
I contacted the seller and he offered to return the phone and pledged to pay the postal expenses and give me full refund for the phone.
I sent the parcel back to the address indicated on it, provided proof to the seller, and he said that this was not his address.
I opened a dispute, and AliExpress allowed me to prove that people on the other end have a hard time hearing me and that the phone is counterfeit.
And this is after my phone was gone.
Money was not returned to me

Bought a sewing pony 24th March 2024, returned to supplier at point of customs in China due to over subscription.
I have tried and tried but no refund.
Dishonest people.

Easier than Alibaba for most people, since much of worlds production is in China anyway then why buying resold items at western stores and websites?
Most sellers have very poor english communication skills
Untracked shippings often lost however you have to pay attention and do not forget to open dispute and you get all your money back
Buyers protection really works in case of shipping problem or not working electronics but have no protection for fabrics that may have lower quality but there are may itens that are true gems and worldwide bestsellers
Closed to western sellers to do business, not fair but however it feeds the western dropshipping business.

I placed 2 orders at the same time on Aliexpress website thinking they have great deals there. 1 order never arrived after waiting past 60 days and constant promises from the Seller. The 2nd order was the wrong item and their response to my complaint was that if I received the package, then I'm owed $0 refund. I disputed that and clearly stated that I ordered brushes but did NOT receive brushes. If you end up with scammer Seller, you will be out of luck because Aliexpress will side with the Seller. There's no real "Buyer Guarantee". Please look up Aliepress on the BBB website, you will find that all of their reviews tell similar outcome as mine if you end up with a bad Seller.

I'm using this site for years. Even if here you can't use PayPal (i use my credit card) i feel better than in other sites. The money will not be transfered if you don't approve, before expiration they alert you by email. You can comunicate with the seller not only with a site representative and dispute are resolved in the right way. They were some incorrect sellers and they were banned from site. In one case the site catched one, banned him and i received a refund. In others i reported, they after checking use the ban and refund. Most of sellers are fair and i continue to use this site after leaving others.