AliExpress

Canadian buyers beware! Their tracking numbers only work in China, so if you don't receive your items, then they won't give you a refund. They simply say "Canada does not support China mail, please prove you have NOT received the item...". Since there is no way to prove you haven't received something, they just keep your money. And since they make you wait 60 days to open a dispute, it is then too late to complain to your credit card company. So you basically lost your money and there is nothing to do about it! Enjoy!

I bought a pair of shoes, but was sent a defective product that look like someone glued it together in their living room. I sent it back and was promised a refund since August. I'm still waiting. Do yourself a favor and DO NOT BUY from this seller. They charge your card and ship your item from Asia, though their website make it look like they are based in Brooklyn, New York. Complete rip off.

They telling us 70% anniversary deal but before the anniversary pop up they jack the price 10×,then telling us this is discounted rate 🤣 how I know because I am regular for aliexpress in 3 month I got almost 50 package 📦 whatever I bought for 20$ now 70% off but now 30$😂what a joke

I ordered a Pokemon plush toy 33CM for my kid and they delivered a small lipstick weighing less than 0.47 pounds. When I provided all the photos and proof, Ali express kept rejecting my refund request saying invalid reason. Looks like no human only computer rejecting everything. I kept disputing and got same email coming back rejecting. I told them I would alert all buyers about their scam before writing this review. If you get your order you are lucky but for any reason if you don't, then Ali express will NOT give your refund. I have disputed way too many times in the past month and I have given up.

I ordered some embellishments for some crafts I am working on and I chose an order that I can customize by writing in the notes the colours, and number of each I would like for a total of 50. When the order came in, everything was as it should be. The embellishments were beautiful and suit me very well. I guess if you're going to buy from overseas you need to be aware of what you are purchasing and if there is ANY doubt in your mind, Don't do it! That's what I do, I follow my gut. If something raises red flags for me, I don't buy it. Hope this helps.

Ordered item waited but no delivery opened dispute for refund. Dispute was closed after 1 day and no refund. Sent 5 messages requesting refund. I received 2 messages back apologising and asking for my patience as my card would not accept the refund payment back on it. Total rubbish. Luckily it was only £5.81 never buy from them again

I've placed two orders with AliExpress - ordered a set of interchangeable Knitting Needles Pic 1 (received the cheapest set of plastic crochet hooks Pic 2). Second order was for 24 Googly Eye Rings (in the pkg I received 22). Trying to explain the issue with #1 order was frustrating and useless. The only good thing I can say is Shipping was much faster than anticipated

Do not buy from this site. If you are not happy because the item was not as described.---TOO BAD. There is no way to file a complaint. I spent over an hour and, finally was in a written chat. I was told it would be resolved in 3 days. When I checked, there is NO record of my complaint.

I ordered an item worth more than 100$. I did not receive the item despite the tracking number from Singapore said it was delivered.

No help from the seller and from Ali express to track the items.

I have camera at home so I know it was not delivered or stolen.

AliExpress is good for cheap stuff, but don't lose your money on more expensive items.

I placed order from this company online. After reading the bad review about this website, I decided to cancel the order. Guess what? The website REFUSED my cancellation, can you imagine? Ok, I have to wait without choice. I got a notification about DHL delivery for today, guess what, when I check it again, the goods is in Hong Kong. These guys are liars. My conclusion never use this site for anything. Unfortunately it is a Chinese company.

I received my order very quickly, it was received in Ukraine almost 3 weeks after payment. Quality is on top! The seller is very sociable, leads a dialogue. Order quality packaged. 6 pieces Stainless steel pepper set Kitchen Spice bottles for spices Magnetic spice spray spice jars container of salt. Inspected - set on the table, the quality even at a very good level. I am very pleased with this order, and I wish the seller wealth and prosperity.

The customer Service team are absolutely liars. If you are going to buy a product from them and you want to get a refund. It's totally not possible. I didn't receive my package in which I should deservedly get my money back. So I opened the dispute (refund case) to get my money back. The case went for nearly a month and I still didn't receive my package. They'll keep telling you "don't worry I'm on your side" but they are actually liars. DON'T FALL FOR THEIR TRAP! They do this just to sympathies with you. If you are not from China or anywhere from Asia you are simply dealt like a outsider. They simply have a different result for them. In addition they'll also call you name and accuse you of things your are not. If there was no star I would simply give them that.

They won't provide COD. We need to make payment in advance. Then it will take 2 months to arrive. Sometimes it won't turn up, sometime it will. We will receive a replica of products and not as per the descriptions. If we are questioning them they will provide some excuses. In order to get live chat itself is a hassle. After into live chat, there is no common understanding between the customer service personnel. All they want to extend by telling some stories in a believable way. We will keep on waiting and contacting them again and again. After a while, they will terminate the account without intimating you. They always say that money is safe in their hand. Its true, money safe in their hand, you are losing your money. Tie up with sellers (not sure, existing one or fake one) and $#*! services and cheating you. Building up a big business by cheating others showing that it's cleaned and good.

Previously, all parcels were sent in such a way that the entire path of the parcel from the seller to the buyer is well tracked. This made it impossible for unscrupulous buyers to deceive sellers and it was a guarantee that both the seller and the buyer at any time have information about the specific parcel and its location. Most packages now are not tracked and it allows unscrupulous buyers to defraud, and theft of parcels to non-monitored areas of the motion in the mail! This situation deters buyers from buying, and also leads to significant material losses from sellers.

I placed order for a shoe from Aliexpress since June. They said they don't have the color is requested for another type of sellers choice but same color is still can't get my order is put in a dispute to return my money still no positive feedback even when the customer representative promise to get back to me he did not. Please stop other ingredients from Aliexpress I use to be there customer but no more please I need my money.