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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping with Alibris is so easy! I always buy used books in very good/good condition, and whenever I order from Alibris I am always pleased.
Good selections and great service. If a used book is not as described, they make it right with no questions. Great shopping experience.
I liked that it was an easy way to find books. No problems in checking out.
I was able to find a rare film book that is no longer in print, it arrived well-packaged and in a timely way. Thank you!
It took me a minute to find the two books I wanted from the same shipping place... otherwise it is always awesome
Great service and selection. Makes it easy to find and purchase out of print books.
Always easy and reliable. Great selection. Good prices on books in good condition.
I hope,i will receive this one!last time i did not receive that book and you have to refund me
J'ai trouvé les meilleurs prix sur votre site,merci beaucoup!
Clear and easy to use. Excellent selection and prices although shipping not cheap.
I was so happy to find these cookbooks that I had long ago and could no longer find. Great service, excellent condition of the books
DVDs arrived in a timely manner and are in great shape! I'll be back!
I've been a customer for years and usually find what I'm looking for.
The site is easy to navigate and customer care is great. As soon as I placed my order I received shipment confirmation with tracking number. I felt at ease knowing my order was on its way. I even received delivery emails. The books condition are as the site stated or better.
I had not heard of Alibris until I was shopping for several copies of a textbook that is no longer in print. I was delighted to find multiple copies that were all reasonably priced. Although the books were coming from different locations, all arrived quickly and in good condition. I highly recommend Alibris for used book purchases!
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I've never had an issue ordering books from Alibris. Its fast, simple, and usually, a tremendous bargain.
PLEASE LET THIS BE THE EXACT EDITION THEY DESCRIBED IN THE DESCRIPTION OR I MIGHT HAVE TO KMS THANK YOU SO SO MUCH PLEASE PLEASE PLEASE
The web site was very easy to navigate and process went smoothly.
Easy to find the book I was
Looking for with an excellent price and shipping.
My book was a library book and that was not made clear in the description. That is a big negative.
Excellent website and selection. Easy to use. Great price.
The site was great! I indeed found the item that I was looking for thanks!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.