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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Buying the book from Alibris has always been satisfactory and this purchase was no exception. But the customer survey was not appreciated. Repeatedly sending me emails consisting of a survey that insists I fill out boxes I don't want to fill out is not apprecieated.
Great prices on used books. The books came quickly and exactly as described.
I used this site for a specific book I needed and couldn't find elsewhere. Order was placed and handled rapidly, although overseas postage fees are still quite high.
Great prices on books, why not use book rate for shipping?
Excellent selection, prices, and service. Happy to support small businesses.
Very pleased to be able to find an affordable volume on Antonio Lopez Garcia! Usually books on him are very difficult to locate and exorbitantly expensive. So this was a treat. It arrived in good condition and in a reasonable amount of time. Communication from Alibris throughout the entire process was excellent.
Easy to search for a used book in good condition and reasonable price.
Quick and easy to find what I am looking for!
The book came by fast with minimal damage! The price was also very reasonable.
Alibris has become my first stop for buying books period. They have a wide selection, great prices and discounts, and reliable sellers. I've ditched the rainforest and am sold on Alibris.
Easy to order, cheap prices and my order arrived on time with no issues.
I was able to easily and quickly use the search function and achieve effective results in locating the particular book I was looking for (at a reasonable price) Afterward, clear instructions were given for checkout and final purchase, and that entire process went smoothly without a hitch. Following my purchase, Alibris utilized user-friendly emails to first confirm my purchase and to later confirm a shipping date and a tracking number. I received my book in a timely manner, and the protective packaging kept it in pristine condition. Overall, I was very pleased with my Alibris online shopping experience, from start to finish.
I already knew what I was looking for, so there was no difficulty finding this book.
It was easy to find what I needed. The price is amazing and the best I have found online for this book.
The prices, options, and convenience are great. But I do not appreciate having to pay shipping individually for 2 books that are coming from the same seller.
Glad to find a used copy of this helpful book. Easy to use website.
You're process, thank you so much fir your service. Appreciated
Easy access to availability good comparison of prices nice selection
Good shopping experience / great selections … the categories on the drop down menu are divided up in a really helpful way
Book came in a reasonable period of time and in perfect condition.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.