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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love the feature to optimize purchase with same product as another in my cart.
First I was glad that the titles I wanted were available. I was pleased that you had good descriptions of the books.
Did not send me my book within the timeframe for a book that costs so much money.
It would be helpful, for several reasons, to know what city the bookstore is located in before the final checkout. Otherwise, great!
Very easy to find books and compare them.
Alibris had the book I wanted at a fair price in like new condition. I ordered it and it arrived quickly as described.
Books were in great condition, delivered promptly and bundled to save on shipping costs.
The book I wanted is hard to find so I expected to pay more than retail price, but the seller had a fair price on it. Shipping was fast and the book was expertly packed. I'd buy from this seller again.
As a retired librarian I enjoy buying books to read, and on a limited income I find Alibris in my budget.
Super easy to find and purchase books!able to buy a school book for my college student and saved over $130!
Easy to find what I'm looking for; I like the choices of price and condition
Excellent service, easy to order. No need for me to write a full length essay!
Excellent. This fifty character review in odious and not productive. It does not make me want to order again. Happy now!?!
Easy to find the desired title and place the order. The book arrived quickly and was as described. I will use the Alibris service again.
Easy to navigate online and efficiently displaying the available books.
Easy to order. I have been enjoying the book.
Will be doing a second read.
Good purchasing experience. The book came in perfect condition. Packaging could have been a little bit better though.
Two of the three books ordered were in perfect condition. One, however was not. I had to reglue the binding.
I found exactly what I was looking for and the service was fast and easy to execute to make my purchase.
Website a bit clunky; difficult to navigate back and forth.
Pay attention to the description of the book quality. They are accurate.
I always get good service and products as described from Alibris and its suppliers.
Always good and reliable. Have ordered before and was happy with my books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.