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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The ease of shopping was amazing. It wasn't hard at all to find what I was looking for, and the selection was great!
One book arrived on the due date. The second book, arrived several days later and I was getting concerned that the order had been lost or misplaced. I have both books. I am happy with them both.
My book was delivered quickly at a great price! Will order from Alibris again!
As always I love alibis, prices and service and ease of use, M. Howard
I have been using Alibris for over 20 years and it has been terrific — particular;y for textbooks.
I'm so thankful to have alibris! I have purchased rare books here, as well as textbooks and samples. The best was a cookbook that is normally very expensive, but at a good price on alibris.
So far it's easy to find some of the books I like, but I can't make out whether it's legit or not.
Easy to navigate, Found the book I was looking for quite readily.
I found the book I wanted quickly. Check out was a breeze. Will be back for more.
Selection was easy and delivery appreciated.
I used alibis for many orders. Feel fine about the options and process of ordering and delivery.
Very good prices are available.
I was looking for a hard to find book. You had it. I ordered it, it arrived. Thanks
The book was at avoid price and it arrived faster than expected and great conditions.
Alibris is the only place I purchase cookbooks from. Great selection and options to buy used or new.
Easy to find books, quick shipping, good prices and alternatives.
I was pleased with the prices and selection but annoyed I kept getting emails to confirm I received the books and then making me do a review to stop getting those damn emails.
Painless in ordering books for our school which are hard to find on other companies
The book I ordered was as described, in good condition. The shipping prices Alibris charges are too high.
Alibris is great! I have never been disappointed by any of the books I have purchased through this website
I do not want you to save my credit card information! I want you to let me know that you have not saved my credit card information. This should always be an option for the customer. Without that, I would not buy from you again and I would not recommend you. I have used you before and come back. But with this change, I will not.
Simple, clear on what to I'm ordering. I had a choice of sellers, but choose the one I've purchased from before, because they never let me down
The book was exactly as described, perhaps a bit better. The book arrived quickly.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.