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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was looking for a used copy of a book that's hard to find. Did not want to order from Amazon. I found the book on Alibris. It was shipped promptly, and arrived in good condition. I was very pleased.
Very easy and fast to use. Saves me time from physically shopping.
Perfect shopping experience! KUDOS
Your web site was easy to find online. I will buy from you again. Thank you.
I'm so excited about my purchase, I have been waiting for over a year to find this book. Thank you for researching those hard to find books and such. Delivery is timely and the shipping is very reasonable
I like that I can find books that I am unable to find on other online book stores.
Was a bit worried as I've seen other retailers selling fake products. Very happy with my Alibris experience!
Always easy to use Alibris. And requiring 50 characters for a review is a pain.
Overall the shopping experience was very smooth. I've never shopped with this company before but they had the title I was looking for, at a very reasonable price, and in very good condition given that it's a paper back volume. Shipping was prompt, and I have no complaints.
I promptly received my order. As promised, book was in great condition.
I have nothing but praise for Alisbris. Every time -- satisfaction. Every time -- easy to use. I always come back!
Terrific, as always. Alibris makes it possible to find many books, including out-of-print editions.
Easy to find the book. It came right on time and the price was very fair.
It was easy to find the title I was looking for. That's one of many reasons why I keep coming back to Alibris. Thanks.
Your website is easy to navigate & not cluttered with other ads. Thank you!
Alibis had my book title, the site accepts PayPal and credit cards, there was a method to check out as a guest; fast!
Internet went to your site easily. I was glad to be able to pay as a guest and with paypal
So far, so good. We'll see if both sellers come through as advertised.
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Clear communication, prompt shipping, book as described.
I put books in my cart, then signed in. The books in my cart disappeared and I had to search for them a second time.
Per their usual, Alibris came through with my order in a very timely manner and the condition of the books was better than expected/described. I guess I should just assume that that's the case with this seller!
Thank you, Alibris, for being a great source of used books.
Ordering is easy, checkout is clear. I like the ease of navigating the website; the layout is simple and one can make selections readily.
I have experienced Alibris as reliable and timely in their service. Books are in good shape and they have variety that is helpful to me.
Everything i needed was right there i didn't have to double check anything.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.