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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Ordering and search features are smooth, easy, and quick. Good prices.
A smooth transaction in searching for the book and in payment.
Satisfactory as is usually the case. I like the convenience of a large inventory of product.
Very easy to find what I was looking for and the check out process was equally easy as well.
I've ordered a large portion of Shadows of the apt from Alibris and every time thebooks have been in excellent condition. They also arrive in a timely manner.
You should show the shipping cost with the book cost so people can decide which seller offers the better deal - they only show up next to the book on the very last page before confirming the order - I had already hit purchase before noticing a $3 book had $15 shipping charge! Would have never bought it, but it was too late.
Easy & fast... great prices... very very satisfied...
The book I ordered was in great condition, at a very fair price. It arrived as expected for overseas mail. I will not hesitate to buy from Alibris again.
Fine in every way - item, speed, quality of product. Top notch all around.
I subscribed but the coupon then the coupon said I had to spend $50 bait and switch
I love the new cart optimizer option!
I am still frustrated by the high shipping costs. Almost $9 seems too high for two small paperback books.
Great selection of books but the shipping cost seems high! I'd be happy with a lower shipping rate even if it took longer to get the books. And a search option that would help to find books from the same seller to consolidate shipping.
I do not agree to publish this email. Forced to do so in survey. SO confusing trying to pay with pay pal. Order did not go through. I sent an email to customer service. Pay pal is trying to process it twice. I ended up paying with a cc. But now I have to follow up and take more time to do that. Wasted alot of time tonight. I am a good customer. And I never get any points or discounts even though I am signed up for email. No # to call for customer service. I was thinking of selling on Alibris too. But not happy with customer service. And if people have trouble paying with pay pal? Not good. I do not agree to publish this email. But it is the only way to submit feedback Annoying.
The book is in new condition, the shipping terrific, and the price below what I thought I would pay. What more could you ask for?
Flawless transaction. Could not be happier. It was shipped carefully and timely.
Great communication, speedy ship and item in better than described condition. Great seller!
So easy to find books not readily available. Excellent selection, and excellent pricing. Have yet to have anything inaccurate in book condition.
Book ordered August 20, sent by seller to shipping partner on September 6, delivered by USPS on September 14. It took three inquiries to the seller before a valid USPS tracking number was provided on the other hand, they did reply promptly, although not usefully on my first two inquiries. Alibris followed up with inquiries about my Book receipt status well.
I am concerned that the seller has a habit of generic responses to inquiries and slow shipping. It remains with a four star rating.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members