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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great price for a book club selection I will pass on. Hoping the shipping is as efficient as a purchasing.
I am a returning customer and have been extremely satisfied and highly recommend.
Easy and the book was available.
Very satisfied would highly recommend
You had the book I wanted and for a great price. Thank you Alibris!
No I will not fill out a review, and you should not expect me to do so without compensation. Only reason I'm doing this is because I am sick of these emails asking me if I received my order. You know I received my order so shut up and leave me alone
I wasn't sure about this process but I was happily surprised by the quick shipping and great condition of the book.
Great so far! This website popped up with the best price and a quick delivery date. I'm looking forward to it.
Efficient and easy to order from. Easy to find the books I want to read
Great selection of titles, authors, and prices in an easy-to-use site.
Haven't ordered for awhile! Glad I came back! Good selections here at good prices!
Arrived on time in excellent condition
Thank you, Alibris!
My go to place for books on or off a budget - absolutely perfect place for all my online book shopping.
Very simple and clear ordering process...good!
The only thing I noticed that could be improved is that, after making the order and paying there was something that said, Order Summary, but that was not available. It stopped scrolling down to see that summary.
I had hoped that ordering 2 books from the same place would be a little less expensive.I'd lots rather shop here than the "national (monopolistic) brands.
Price is reasonable and shipping is on time, the book I ordered is on good shape and is worthy for the money I paid, however shipping is pretty expensive even more than the book.
Good selection, and orders have all received prompt shipping.
I love the merchandise; the prices are certainly reasonable, but what shocks me are the shipping costs.
The site is customer friendly and I have found alibris to be a dependable bookseller.
I ordered 5 books from one dealer, yet got charged shipping as if I ordered from 5 separate dealers. I don't think that is fair.
Book was ok; price was fine; delivery was very slow. I've ordered through Alibris before with no issues. I will think twice before using this seller again.
I found several seller options for an unusual book. Much better than the Amazon options. Thank you to the bookseller as well!
Book was perfect and arrived timely. Great seller. Very appreciated.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.