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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I received my order sooner than expected. The quality and price was great!
Very quick and easy to place an order. This was my first time but I will be back.
Thank you.
Easy to find and purchase. Book was in excellent condition. Very pleased with the experience of the shopping on this website
Pretty easy! Not as flashy as a lot of websites but it did the job
First time using Alibris! Bought a couple copies for a book club, and including shipping was just over $15! The books arrived in the mail quickly and matched the condition descriptions. Will definitely be using Alibris again in the future!
Used hardcover books at low prices from a great online seller! 5 year customer
I had bought from Alibris before, quality of "used" books is great, books are well packed. For those who like to flip pages, it is a great way so get books and save money.
My grandson is 'not a book reader', but I know this book hits exactly on the target of his personality and interests.
The book was in excellent condition, as described. It did take a long time to get to me, however.
Speedy and secure delivery, a bit pricey though! Overall, very happy with the experience.
Llegaron los libros a tiempo y según descripción en buenas condiciones.
My book was sent Promptly and packaged well. The price was competitive.
The cost of shipping is almost the cost of the book which I think is outrageous when people are going there to buy low cost books.
Good library of books, easy to search, good experience, easy purchase, and titles arrived timely
Easy and quick to place order. Happy that you had the book I was looking for.
So easy and excited to find used books available.
Site is confusing, makes me feel like I need glasses.
I don't like having to sign in. I have acct and was told I could purchase as a guest so I checked that box and then I was told I MUST sign in.
We'll see if my opinion counts now.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.