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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to find what I was looking for and make the purchase
I've been a long time customer of Alibris. When ordering a single book I often come to Alibris first because the prices are very competitive. I've not suffered a loss, wrong or damaged book in nearly 20 years.
Book was in great condition, arrived quickly, recommended.
Great selection for books, etc. Super easy website to use. Gets kids motivated by choosing what they want to order to read
All good‼Got the book I wanted in a reasonable time from the great Half Priced Books!
Shipping charges on some are outrageous! $12 for one paperback book?! I know some of these may be beyond your control, but seriously?!
The keyboard popped up this time. Hopefully no one else will encounter the problem if the keyboard not popping up.
The keyboard on my phone didn't pop up for me to create a password.
The textbook was in good shape. The price was excellent. It will help me with my studies.
The books I ordered came in a timely fashion and as described.
So far very good! I do not buy many books in paper, but this was not available as an audio book.
Canned or multiple choice answers is best sometimes.
This and review title should be optional. My only issue was the last title i ordered took awhile but the moment i noticed it finally arrived. Price was the most i have ever paid for Alibris bks, the shipping was more then i expected, boo!
Worked great. Had no issues. Tried it out on a whim and everything worked out splendid
Experience" is a big word. I saw a book I needed, bought it, received it in a timely manner. Done. Thanks.
No problem with the order. The follow-up emails are a pain. They want at least 50 characters so here is some filler for you. Rating changes from 10 to 9.
They always high quality used books at amazing prices! Huge variety of titles, I've never been disappointed
It was disappointing that one vendor did not keep their offerings up to date. They were unable to ship two items that were ordered from them.
I can always count on Alibris to have the books I want inexpensively!
Found an out-of-print hardback. The seller even enclosed a handwritten note.
It was just a little confusing trying to retrieve the book, but it was an easy way to get online books much cheaper than I normally would.
Found the book I needed at a great price and shipping was prompt as always. Thanks!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.