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AlibrisReviews 107,015

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
919
value
10,919
shipping
10,909
quality
10,903
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I'm happy with this service.
October 10, 2024

Prompt delivery of books that matched sellers' descriptions.

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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Stumble across this site and found the book I've been wanting plus a couple that caught my eye. These are quilting related books.

Date of experience: September 30, 2024
Maryland
1 review
0 helpful votes
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I find your site easy to navigate and I appreciate having a range of book prices and quality to choose from

Date of experience: September 30, 2024
Virginia
1 review
0 helpful votes
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The book I ordered was a birthday gift for my husband. I was late in ordering it but it arrived on time.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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First time customer
October 10, 2024

Pleased with price and delivery time was quick and accurate.

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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Timely delivery, books in good condition
October 10, 2024
Updated review

Books came very quickly and were in good condition. Only thing was for two of the books I did not receive the edition I selected

Date of experience: September 30, 2024

Great buying experience
April 5, 2024
Previous review

Really good prices, books were high quality and arrived quickly!

Date of experience: March 26, 2024
Georgia
1 review
0 helpful votes
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Just As Promised
October 10, 2024

I received my order on time and it was in excellent condition!

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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Customer friendly
October 10, 2024
Updated review

Convenient and trustworthy I have no more to say,
It's ridiculous that you demand at least 50 words, why?

Date of experience: September 30, 2024

Easy and affordable used books that are in good condition
October 11, 2023
Previous review

Easy and affordable used books that are in good condition. Thanks!

Date of experience: October 11, 2023
California
1 review
0 helpful votes
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Very easy to find and no forcible account creation, website bring value as compare to its competitors

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Great seller wonderful price
October 10, 2024

Great seller wonderful price@@@@@@@@@@@@@@@@@@@@@@@@@@

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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I am generally pleased with Alibris historically, but in this this case I was a little disappointed that the heavy and bulky hardcover photo book I had ordered was not packaged adequately in a box with padding, and as a result arrived bumped at the edges and corners.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Thanks
October 10, 2024

Received the product at the scheduled time, and the status of the book was as the web said.

Date of experience: September 30, 2024
Virginia
1 review
0 helpful votes
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Fast and efficient purchase
October 10, 2024

Fast and efficient purchase. I have nothing to add to my comments to add up to your required 50

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Easy to locate books of interest
October 10, 2024

Easy to locate books of interest. Reasonable pricing. Long time customer.

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Add a delete or edit key to completely eliminate an old address

Date of experience: September 30, 2024
Connecticut
1 review
0 helpful votes
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Very well written.
October 10, 2024

No worries.i would definitely advise ordering from them in the future

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Your price changed from 7.31 to 8.08 to 8.12 since I added to my cart & I had to keep putting my card code several times because it wasn't able to process! I wouldn't want to purchase if I had a choice!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 30, 2024
Virginia
1 review
0 helpful votes
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Everything was very easy
October 9, 2024

Everything was very easy. And I can't wait to read my book about the great Baryshnikov, whom I once saw dance. I'll never forget it.

Date of experience: September 29, 2024
Minnesota
1 review
0 helpful votes
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I love your website *usually*
October 9, 2024

I love your website *usually*. But TODAY, you are overcharging me for shipping!
Per YOUR website (https :// www.alibris.com/help/consolidated-shipping#:~:text=The%20first%20item%20you%20purchase,same%20package%20by%20the%20seller.) I followed instructions to receive "consolidated shipping". I carefully selected 3 sellers and purchased 9 books, but am being charged FULL shipping on each!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2024
Michigan
1 review
0 helpful votes
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No explanation of "May be eligible for free shipping".How? How does one know whether or not this is so? I'd also like more information on condition of a particular item: "may be this", or"'may(or may not)have this or that" isn't particularly helpful...

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2024