
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Prompt delivery of books that matched sellers' descriptions.
Stumble across this site and found the book I've been wanting plus a couple that caught my eye. These are quilting related books.
I find your site easy to navigate and I appreciate having a range of book prices and quality to choose from
The book I ordered was a birthday gift for my husband. I was late in ordering it but it arrived on time.
Pleased with price and delivery time was quick and accurate.
Books came very quickly and were in good condition. Only thing was for two of the books I did not receive the edition I selected
Really good prices, books were high quality and arrived quickly!
I received my order on time and it was in excellent condition!
Convenient and trustworthy I have no more to say,
It's ridiculous that you demand at least 50 words, why?
Easy and affordable used books that are in good condition. Thanks!
Very easy to find and no forcible account creation, website bring value as compare to its competitors
I am generally pleased with Alibris historically, but in this this case I was a little disappointed that the heavy and bulky hardcover photo book I had ordered was not packaged adequately in a box with padding, and as a result arrived bumped at the edges and corners.
Fast and efficient purchase. I have nothing to add to my comments to add up to your required 50
Easy to locate books of interest. Reasonable pricing. Long time customer.
Add a delete or edit key to completely eliminate an old address
No worries.i would definitely advise ordering from them in the future
Your price changed from 7.31 to 8.08 to 8.12 since I added to my cart & I had to keep putting my card code several times because it wasn't able to process! I wouldn't want to purchase if I had a choice!
Everything was very easy. And I can't wait to read my book about the great Baryshnikov, whom I once saw dance. I'll never forget it.
I love your website *usually*. But TODAY, you are overcharging me for shipping!
Per YOUR website (https :// www.alibris.com/help/consolidated-shipping#:~:text=The%20first%20item%20you%20purchase,same%20package%20by%20the%20seller.) I followed instructions to receive "consolidated shipping". I carefully selected 3 sellers and purchased 9 books, but am being charged FULL shipping on each!
No explanation of "May be eligible for free shipping".How? How does one know whether or not this is so? I'd also like more information on condition of a particular item: "may be this", or"'may(or may not)have this or that" isn't particularly helpful...
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.