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AlibrisReviews 104,221

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
853
value
9,867
shipping
9,857
quality
9,850
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Your selection is outstanding, but there is a problem in resetting the password. The pictures you need to choose cover the verify box. I finally tried the audio function and it made so little sense and was so noisy I had to keep trying until I found something I could type out for you. After all this my order was deleted. I needed to create my order twice in order to check out.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2021
Colorado
2 reviews
0 helpful votes
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Very Good shopping experience
January 14, 2021

Very Good shopping experience. Im so glad I found Alibris and got the book I needed at a great price.

Date of experience: January 14, 2021
District of Columbia
1 review
0 helpful votes
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Website user-friendly; prices are great (less than most bookstores); easy and quick to purchase books

Date of experience: January 14, 2021
California
1 review
0 helpful votes
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Simple search with adequate descriptions of the conditions of the books.

Date of experience: January 14, 2021
Pennsylvania
1 review
0 helpful votes
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Just started
January 13, 2021

Just started. Will save further commentary until books arrive.

Date of experience: January 13, 2021
Texas
1 review
0 helpful votes
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Was able to find the best prices on a book series I wanted from this site. With coupons and shipping consolidation I was able to get the price even lower.

Date of experience: January 13, 2021
Arkansas
1 review
0 helpful votes
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Yes book prices are great but then wham they hit you with $#*!ty shipping rates doesn't make it any better than the discount book stores actually it costs me more

Date of experience: January 13, 2021
North Carolina
1 review
0 helpful votes
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It was good
January 13, 2021

It was good. But would be great to search by what's at my local bookstore.

Date of experience: January 13, 2021
Florida
1 review
0 helpful votes
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Only seller that could deliver book in a timely fashion! Excellent service

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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I ordered from you because you indicated $15 off which expires today (1 1/13/ 2021) There was no place to access it. My email would not take coupons. I ended up paying the full price. Your $15 discount appears to me to be a sham.

Date of experience: January 13, 2021
Pennsylvania
1 review
0 helpful votes
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Easy lookups
January 13, 2021

Easy lookups - great presentation - like ability to see condition of book - fantastic to see what's available

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Using Alibris for my book shopping is always easy and I am often able to locate hard to find books.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Up-to-date service, in both what is available and the web interface. Easy to update billing method. Easy to find what I wanted.

Date of experience: January 13, 2021
Colorado
1 review
0 helpful votes
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When I sign up for coupons I get message that website is not available to this address?!?!

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Easy to navigate
January 13, 2021

Easy to navigate. Good description. Responsive seller.

Date of experience: January 13, 2021
Wyoming
1 review
0 helpful votes
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I wish I could search items within one store more easily to save on shipping

Date of experience: January 13, 2021
Wisconsin
1 review
0 helpful votes
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.
January 13, 2021

.

Date of experience: January 13, 2021
Minnesota
1 review
0 helpful votes
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The totals and shipping changed frequently and I was never given the price quoted. Item total 78.95 + shipping 47.87= 126.82 With your quoted savings Item Total 92.84 + shipping 32.91 = 125.75 and I get that there is tax but even with a coupon it never came down to this price. Very Frustrating.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2021
Ohio
2 reviews
0 helpful votes
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So far I was able to choose the issue I needed and there was a good selection.

Date of experience: January 13, 2021
Oregon
1 review
0 helpful votes
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Thanks
January 13, 2021

Thanks. This has been one of the easiest purchases lately.

Date of experience: January 13, 2021