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AlibrisReviews 101,393

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
788
value
8,585
shipping
8,575
quality
8,569
This company responds to reviews on average within 1 day
Connecticut
1 review
0 helpful votes
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Pros: Books easy to find, prices often excellent.Cons: Adds tax for product (even when shipping to New York, which does not tax used items) and for shipping, which isn't taxed in any state in which I've liver.

Date of experience: December 26, 2020
Texas
1 review
1 helpful vote
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Easy to find books with search, love that it displays least to most cost.

Date of experience: December 26, 2020
Washington
1 review
0 helpful votes
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Yes, you failed in the final invoice summary to mention that the order is a hard copy edition. Could not contact seller because that is an automatic failure on your part as well. Disappointing!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 25, 2020
Georgia
1 review
0 helpful votes
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Such a large selection as well as the used books option is awesome and sustainable but the shipping cost can be quite high making it more expensive than it would be if I were to by it new

Date of experience: December 25, 2020
California
1 review
0 helpful votes
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I don't like that the website pressures you to make an account

Date of experience: December 25, 2020
Colorado
1 review
0 helpful votes
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So far very efficient!
December 25, 2020

So far very efficient! Looking forward to receiving my book. Thank you

Date of experience: December 25, 2020
Arkansas
1 review
0 helpful votes
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Love being able to find what I am looking for! Thank you for having such wonderful choices!

Date of experience: December 25, 2020
Texas
1 review
0 helpful votes
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Order Cancellations need to be more readily available, btw.

Date of experience: December 25, 2020
Indiana
1 review
1 helpful vote
Follow Lisa E.
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Great site to search and find large print books. Thanks.

Date of experience: December 24, 2020
California
3 reviews
1 helpful vote
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Ease of locating desired book and of purchase made my shopping experience pleasant.

Date of experience: December 24, 2020
Maryland
1 review
0 helpful votes
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Books listed "starting at $2.72": I couldn't find. I searched many copies and it was not at that price. Maybe the listing needed to be updated.
However, You are my go to source when I'm looking for a book in great condition and a fair price.

Date of experience: December 24, 2020
Pennsylvania
1 review
0 helpful votes
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Book added to my cart disappeared when I logged in. I couldn't wait for it to age out, so I had to choose another one. Obscure book, not a book in high demand, so I know I was not beat out. Cookies/token need to work better.

Date of experience: December 24, 2020
California
2 reviews
0 helpful votes
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The website works well but everything really is dependent on the sellers themselves, so we'll have to see how my purchases actually work out

Date of experience: December 24, 2020
Ohio
1 review
0 helpful votes
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Any book I want I can find it here at a resonable cost. Plus they are in excellent shape.

Date of experience: December 24, 2020
Montana
2 reviews
2 helpful votes
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Always have the books I want, great condition and good price.

Date of experience: December 23, 2020
Oregon
1 review
1 helpful vote
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I love Alibris!
December 23, 2020

I love Alibris! Always amazing and cheap books that ship fast.

Date of experience: December 23, 2020
Texas
1 review
1 helpful vote
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Easy
December 23, 2020

Easy. Able to reach out to the bookseller with questions. A lot of choice. And thanks for the coupon.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Beware of shipping prices
December 22, 2020

I have ordered several times, always got the books in the condition as described. Didn't need to contact customer service. Only oddity that you need to be aware of is the price of shipping. $3.99 per book, or $2.99 for every additional book from the same seller. Gotta factor that into the price.

Date of experience: December 22, 2020
Oregon
1 review
0 helpful votes
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Theives
January 18, 2021

Never received book. Misplaced my order number so I'm screwed. They have conveniently blamed Covid-19 as rendering them incapable of contacting via phone.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2020
Maine
1 review
0 helpful votes
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Thank you page takes a while to load, but found what I wanted

Date of experience: December 18, 2020