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AlibrisReviews 101,096

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
784
value
8,467
shipping
8,457
quality
8,451
This company responds to reviews on average within 1 day
West Virginia
1 review
1 helpful vote
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Love it always on time & arrives as stated in condition as stated

Date of experience: December 29, 2020
New York
1 review
1 helpful vote
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Easy to find, offered ways to save by getting books from the same seller. Good experience. My go to site

Date of experience: December 29, 2020
District of Columbia
1 review
1 helpful vote
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Ever since i found alibris ive been using it to find everything from textbooks to personal reading books. Ive found competitive prices from a range of sellers and great quality from the site.

Date of experience: December 29, 2020
Canada
1 review
1 helpful vote
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Great site with good selection of used and new books!

Date of experience: December 29, 2020
California
1 review
1 helpful vote
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Always great values at Alibris and they help you save $ on shipping too!

Date of experience: December 29, 2020
Pennsylvania
1 review
1 helpful vote
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Easy to follow instructions for shipping & purchasing items. Being able to use PayPal was a huge plus for me! I hate using my credit cards online.

Date of experience: December 29, 2020
California
1 review
1 helpful vote
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Always find what I'm looking for at unbelievable price!

Date of experience: December 29, 2020
Utah
1 review
1 helpful vote
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I can usually always find what I want when I want it!

Date of experience: December 29, 2020
New Mexico
2 reviews
0 helpful votes
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I didn't want you to store my credit card number
January 27, 2021

I didn't want you to store my credit card number. I always try to turn this off, so you must have defaulted to keeping it. No one can keep online data safe, so I try to limit my risk.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2020
Maryland
1 review
0 helpful votes
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I tried and tried and tried to use an old account, but you never sent the way to change my password. So I opened a new account.

Date of experience: December 28, 2020
Illinois
1 review
1 helpful vote
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I have been buying from Alibris for years and I am very pleased with the service. The prices are excellent.

Date of experience: December 28, 2020
Michigan
1 review
0 helpful votes
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Ordered before & all was great
December 28, 2020

Ordered before & all was great. Just ordered again and assume it will be another positive experience.

Date of experience: December 28, 2020
Texas
1 review
0 helpful votes
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Orders always correct, ship right away, very reasonable prices for books.

Date of experience: December 28, 2020
Massachusetts
1 review
0 helpful votes
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Great selection but didn't see a place to enter my savings code. Using mobile device.

Date of experience: December 28, 2020
Wyoming
1 review
0 helpful votes
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Alibris had the two books I wanted at a good price with availability. Great web site.

Date of experience: December 28, 2020
New Jersey
2 reviews
5 helpful votes
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This company - Alibris - is a bad idea. I did not order any books and yet they decided to send me 8 of them. The were charging me everything and I had to argue with them on it. I am not paying the invoice. Alibris needs to figure this out. They are terrible to work with.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2020
Alaska
1 review
1 helpful vote
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So far it was quick and easy!
December 28, 2020

So far it was quick and easy! Also had all the books I needed.

Date of experience: December 28, 2020
Texas
1 review
1 helpful vote
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Ordering easy, will add more once packages are delivered

Date of experience: December 28, 2020
California
1 review
0 helpful votes
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After I submitted my amex card it was not accepted. After trying again it worked.

Date of experience: December 28, 2020
New York
1 review
0 helpful votes
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I had questions about the book and all the sellers I sent questions to responded quickly.

Date of experience: December 28, 2020