We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Love it always on time & arrives as stated in condition as stated
Easy to find, offered ways to save by getting books from the same seller. Good experience. My go to site
Ever since i found alibris ive been using it to find everything from textbooks to personal reading books. Ive found competitive prices from a range of sellers and great quality from the site.
Great site with good selection of used and new books!
Always great values at Alibris and they help you save $ on shipping too!
Easy to follow instructions for shipping & purchasing items. Being able to use PayPal was a huge plus for me! I hate using my credit cards online.
Always find what I'm looking for at unbelievable price!
I can usually always find what I want when I want it!
I didn't want you to store my credit card number. I always try to turn this off, so you must have defaulted to keeping it. No one can keep online data safe, so I try to limit my risk.
I tried and tried and tried to use an old account, but you never sent the way to change my password. So I opened a new account.
I have been buying from Alibris for years and I am very pleased with the service. The prices are excellent.
Ordered before & all was great. Just ordered again and assume it will be another positive experience.
Orders always correct, ship right away, very reasonable prices for books.
Great selection but didn't see a place to enter my savings code. Using mobile device.
Alibris had the two books I wanted at a good price with availability. Great web site.
This company - Alibris - is a bad idea. I did not order any books and yet they decided to send me 8 of them. The were charging me everything and I had to argue with them on it. I am not paying the invoice. Alibris needs to figure this out. They are terrible to work with.
So far it was quick and easy! Also had all the books I needed.
Ordering easy, will add more once packages are delivered
After I submitted my amex card it was not accepted. After trying again it worked.
I had questions about the book and all the sellers I sent questions to responded quickly.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.