We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I have purchased books through alibris several times through the years and have always been happy with my books. They are usually in better condition then they described.
If you buy books online... buy from alibris. You won't be disappointed.
Quick easy find of an elusive out of print book. Thanks for your help.
This is a nice website. I am in Seattle, and I appreciate learning about Richard's journey and I always love to support booksellers like this as a writer, poet and former bookseller myself.
It seemed awkward to find the condition.
Before selecting, I want to know how much shipping will be.
If the book is in decent condition it a good price.
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I was looking for a long list of unusual books for school. Every single book was available, and even AFTER shipping, I saved a bunch of money!
Cart emptied when I reset my password and book in cart was no longer listed in search.
The website is easy to navigate, access to thousands of books. Smooth transaction.
Concerned that your system shut down making me start over!
This was awesome and so easy! I've been meaning to grab some books for some 2021 goal making and it feels great starting my goals supporting small book sellers.
All good, but I would like to have seen a picture of the actual book.
First-time customer. I like the ease of your ordering website. Thanks.
I have a number of old and obsolete entries for mailing address, shipping address etc. I would like to delete them to remove clutter but see no obvious way to do that as I check out. Best of all I'd like to pay with Paypal so as to avoid having to leave my credit card and address on file with you. But I saw no obvious way to do that either. If it's possible to do these things, then make that blinding obvious to dumb users like me right at the start of the check-out process. E.g. Offer the choice right up front: Pay with credit card OR pay with Paypal. Or offer the option to delete addresses in my address book.
Remarkably clear and easy. I even had to change my credit card number.
Shipping is a little confusing and not well explained. I spent more time shopping than I probably needed to because of it.
Love the selection and ease of acquisition. Thanks
Found what I wanted at a great price and ordering was a breeze
I didn't find your website as easy to navigate as some others. Don't think the first time I tried you showed shipping charge before the ordering page. Somehow kept giving me more copies of the book than I wanted. Anyway, I order usually from another site that I don't have these problems with (shows shipping charge right under price). Yours took longer, and was annoying, and no live customer service.
Pros: Books easy to find, prices often excellent.Cons: Adds tax for product (even when shipping to New York, which does not tax used items) and for shipping, which isn't taxed in any state in which I've liver.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.