We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Books have been in the condition as listed. Shipping has been on time. Customer service has been great!
Easily managed and sourced. Your programmers are adults and capable - not cutesy callow youth with distractions and irrelevant additives to justify their salaries.
Thank you for accepting Pay Pal. I chose your site for that reason.
Totally satisfied with the product and standard of quality
I've loved this site for years. Can find most anything I want.
Easy to find book desired. Well described item and easy check out and Great Prices.
Need these books badly and you saved me about $30.00
So many titles now E-books but I want real paper. Thankful to find some titles I wanted.
I love books and this is a great place to buy them.
The server was down initially. The item then didn't show in my cart nor was it available to order. I had to find the initial order in my history and work back from there.
Incredibly easy to navigate and place orders. Thank you!
Book prices are ok but can't buy often with shipping and taxes added on. So sad.
I love this site. Great prices for hard to find books.
Didn't recall my earlier order. Kept asking me to spend more for free shipping.
Love your site. Being able to go back and forward without losing info. Thanks
Great shopping, easy to look up whatever one is looking.
It was easy to find the book I wanted and buying was secure.
Very easy to navigate. Good explanation about items.
Have ordered on several occasions. Always have been pleased with quality of books
Frustrating trying to find sellers that consolidate shipping but great selection
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.