We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I'm a very frugal but I love books. Alibris's cheap prices allows me to keep to my impossible budget. I'm a loyal costumer on account of that.
That was so quick and easy and cheap and the selection was amazing
I was pleasantly surprised to find your site. It easy to use. Thanks.
All the steps are very clear. I'm just sorry to miss the coupon
Thank you for making ordering my books from different sellers as easy as possible and thank you for providing hard copies! I hate e books! I love hard copies.
A quick message about your shopping experience so far
The shipping costs didn't update directly when I change my address. I should go through check out then the cost update.
I have been buying from this s for several
Years and have not had any problems.
Loved that a book I was looking for was presented at several locations, and had notes on quality.
Not easy to understand early enough in the checkout process how to make shipping address an address different from the default address. Especially if default address is the billing address. Confusing and stressful.
I love the efficiency of your website. Combine that with an ease of checkout and this has become my favorite go to website for books.
My last order had the correct case but the wrong dvd inside.
Easy to find specialized books at different price points.
Website functions nicely. Great books available at good prices.
Fast and easy. Will know more when I see the books. Old, retired teacher...
Easy ordering. I only use Paypal online, nice you use it as well. I would like to see how many sales a seller has, so I can get a clear picture of their ratings.
Enjoy shopping here but need to have the option to to go back a page on the browser by using the "back" arrow or by another method on your page. It isn't working that way today.
My friend recommended Alibris, and it is wonderful.
You email me--I shop and then spend 10 minutes filling out the order info.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.