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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I appreciated that alibris had a clear description under the heading for my college textbook "Introduction to Programming Using Python" explaining that certain ISBN's will not include my necessary Pearson online access card. That was very transparent about what I'm choosing to buy and if it will fit my needs. Thank you
I have used alibris for years and have been pleased with the quality and fair pricing found at the site.
Has a good price for used book. Appreciate the service
Thank you easy to use and book I needed was there and price was reasonable.
Wonderful discounted books. I have used this site for years.
First time, website easy to read, found my book right away with great price!
Good books, good prices, good service from order through delivery.
Quick and smooth so far. We'll see how long it takes to arrive.
Website is easy to use and allowed me to find a used book that supported an independent bookstore. Win Win win
I LOVE alibris! It has helped me get good quality college books for a good price and im able to save money and put it toward other things!
I have been using Alibris to order textbooks. I have been beyond pleased with the quality of the books that I have received. At first I was apprehensive about order a $6 textbook when the newest edition costs hundreds of dollars, but I have thus far not found any substantial differences in content and have saved so much money by looking for previous editions!
I really like Alibris. The site is easy to navigate, the prices are good, and the ratings are very helpful.
The site needs to show me that there will be no shipping charges and my total after my coupon before you send me to the PayPal site I know from experience that it eventually all works out but it would be much better to see what my charges to PayPal would be before you send me to the PayPal site
The only improvement I can note is it would've been nice to see how many days standard shipping takes within the same country before I reached the check-out page.
Could not find how to edit my shipping address until after 15 mins of trying.
Glad to buy books from a company other than Amazon!
I would like to figure out how to change my email address in my account. I think I messed up trying once, and now when I try, it tells me that my actual email address is already in use.
Love the large selection of books. Always seem to have what I'm looking for.
Easy ordering and easy to find what books I wanted!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.