We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
So easy to order. Hopefully arrives in very good condition like advertised.
I'm still having issues with retrieving passwords to my Allibris accounts, so now I have 3. Obviously I prefer ordering through you anyway. It's my rural spotty internet. If it's possible to follow up via text/phone, please do. *******811. If not, I'll get to it eventually. Thank you either way.
Overpriced shipping of 2 items from same seller seems like a rip off.
Very easy to order. Great selection of out of print books
Wonderful and easy shopping experience. I highly recommend using alibris to search and buy books.
Good selection of books and movies, excellent prices
Not simple but not complicated I was expecting that coupon to have some value on the 1st purchase.
Excellent service! Received great books for a more than reasonable price!
Textbooks become much more affordable--I've used this site for years to purchase books for school or leisure reading
Could you please add a 'continue shopping' button on the Order page?
Found what I was looking for quickly. Ordering was also fast and easy. Priced reasonably.
My shopping was a new experiences, because it is my first order, but not my last.
Easy to find books at affordable, competitive prices!
Have only ordered once before. Entirely satisfied.
Price very reasonable. Being able to place order was user friendly. Thank you
First time I've used your services. No complaints so far!
Goodbye forever, Amazon! I love Alibris.
This was a friendly good experience because checkout was fast and intelligent.
Love making sure i can work on getting my Stephen King library filled :)
Although a customer may have a shopping history with Alibris, option should be available to check out as a "guest" if customer so desired and preferred.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.