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AlibrisReviews 101,101

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
783
value
8,469
shipping
8,459
quality
8,453
This company responds to reviews on average within 1 day
Massachusetts
3 reviews
0 helpful votes
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So easy to order
January 8, 2021

So easy to order. Hopefully arrives in very good condition like advertised.

Date of experience: January 8, 2021
New Mexico
1 review
0 helpful votes
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I'm still having issues with retrieving passwords to my Allibris accounts, so now I have 3. Obviously I prefer ordering through you anyway. It's my rural spotty internet. If it's possible to follow up via text/phone, please do. *******811. If not, I'll get to it eventually. Thank you either way.

Date of experience: January 8, 2021
Texas
1 review
0 helpful votes
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Overpriced shipping of 2 items from same seller seems like a rip off.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2021
Georgia
1 review
0 helpful votes
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Very easy to order
January 8, 2021

Very easy to order. Great selection of out of print books

Date of experience: January 8, 2021
California
2 reviews
0 helpful votes
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Wonderful and easy shopping experience
January 7, 2021

Wonderful and easy shopping experience. I highly recommend using alibris to search and buy books.

Date of experience: January 7, 2021
Tennessee
1 review
0 helpful votes
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Good selection of books and movies, excellent prices

Date of experience: January 7, 2021
Texas
3 reviews
1 helpful vote
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Not simple but not complicated I was expecting that coupon to have some value on the 1st purchase.

Date of experience: January 7, 2021
Illinois
1 review
0 helpful votes
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Excellent service!
January 7, 2021

Excellent service! Received great books for a more than reasonable price!

Date of experience: January 7, 2021
Georgia
1 review
0 helpful votes
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Textbooks become much more affordable--I've used this site for years to purchase books for school or leisure reading

Date of experience: January 7, 2021
New York
1 review
0 helpful votes
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Could you please add a 'continue shopping' button on the Order page?

Date of experience: January 7, 2021
Pennsylvania
1 review
0 helpful votes
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Found what I was looking for quickly
January 7, 2021

Found what I was looking for quickly. Ordering was also fast and easy. Priced reasonably.

Date of experience: January 7, 2021
Florida
1 review
0 helpful votes
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My shopping was a new experiences, because it is my first order, but not my last.

Date of experience: January 7, 2021
Mississippi
1 review
0 helpful votes
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Easy to find books at affordable, competitive prices!

Date of experience: January 7, 2021
Oregon
1 review
0 helpful votes
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Have only ordered once before
January 7, 2021

Have only ordered once before. Entirely satisfied.

Date of experience: January 7, 2021
New Mexico
2 reviews
0 helpful votes
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Price very reasonable
January 7, 2021

Price very reasonable. Being able to place order was user friendly. Thank you

Date of experience: January 7, 2021
Pennsylvania
1 review
0 helpful votes
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First time I've used your services
January 7, 2021

First time I've used your services. No complaints so far!

Date of experience: January 7, 2021
Colorado
1 review
0 helpful votes
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Goodbye forever, Amazon!
January 7, 2021

Goodbye forever, Amazon! I love Alibris.

Date of experience: January 7, 2021
Georgia
1 review
0 helpful votes
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This was a friendly good experience because checkout was fast and intelligent.

Date of experience: January 7, 2021
Iowa
1 review
0 helpful votes
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Love making sure i can work on getting my Stephen King library filled :)

Date of experience: January 7, 2021
California
1 review
0 helpful votes
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Although a customer may have a shopping history with Alibris, option should be available to check out as a "guest" if customer so desired and preferred.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2021