Sitejabber Website Reviews and Complaints
business logo of Alibris

Alibris

Overview

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
783
value
8,476
shipping
8,465
quality
8,460
This company responds to reviews on average within 1 day
How would you rate Alibris?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
0 helpful votes
Follow Jeremy Q.
Unfollow Jeremy Q.
Send Message
Share Review
Report Review

.
February 27, 2021

.

Date of experience: February 27, 2021
Massachusetts
2 reviews
0 helpful votes
Follow lewis P.
Unfollow lewis P.
Send Message
Share Review
Report Review

#1!...
November 11, 2022
Updated review

#1!...

Date of experience: November 11, 2022

Excellente
October 14, 2021
Previous review

Excellente

Date of experience: October 14, 2021

Thank You
March 9, 2021
Previous review

Thank You

Date of experience: March 9, 2021
New Hampshire
1 review
0 helpful votes
Follow James Q.
Unfollow James Q.
Send Message
Share Review
Report Review

Great Selections, excellent customer service
July 16, 2022
Updated review

Great Selections, excellent customer service.

Date of experience: July 16, 2022

Very clear descriptions of the book
February 23, 2022
Previous review

Very clear descriptions of the book. Good job!

Date of experience: February 23, 2022

Alibris provides used books with great qualities always
October 5, 2021
Previous review

Alibris provides used books with great qualities always.

Date of experience: October 5, 2021

Excellent job!
August 21, 2021
Previous review

Excellent job!

Date of experience: August 21, 2021
California
1 review
0 helpful votes
Follow Mariel T.
Unfollow Mariel T.
Send Message
Share Review
Report Review

:)
March 2, 2021

:)

Date of experience: March 2, 2021
Connecticut
2 reviews
0 helpful votes
Follow Paula G.
Unfollow Paula G.
Send Message
Share Review
Report Review

..
March 3, 2021

..

Date of experience: March 3, 2021
New Mexico
1 review
0 helpful votes
Follow Peter M.
Unfollow Peter M.
Send Message
Share Review
Report Review

!
March 1, 2021

!

Date of experience: March 1, 2021
Spain
1 review
0 helpful votes
Follow José H.
Unfollow José H.
Send Message
Share Review
Report Review

He tenido problemas con el pago por Paypal
August 3, 2023
Updated review

He tenido problemas con el pago por Paypal.

Date of experience: July 4, 2023

Todo correcto
October 16, 2022
Previous review

Todo correcto.

Date of experience: October 16, 2022
Missouri
1 review
0 helpful votes
Follow Tamara F.
Unfollow Tamara F.
Send Message
Share Review
Report Review

...
March 1, 2023

...

Date of experience: March 1, 2023
California
1 review
0 helpful votes
Follow Suzanne F.
Unfollow Suzanne F.
Send Message
Share Review
Report Review

...
June 12, 2021

...

Date of experience: June 12, 2021
Puerto Rico
1 review
0 helpful votes
Follow Andres V.
Unfollow Andres V.
Send Message
Share Review
Report Review

10,10,10,10,10!
March 26, 2023

10,10,10,10,10!

Date of experience: March 26, 2023
Puerto Rico
1 review
0 helpful votes
Follow doris K.
Unfollow doris K.
Send Message
Share Review
Report Review

Mi experiencia siempre ha sido fabulosa
April 11, 2023

Mi experiencia siempre ha sido fabulosa. Gracias.

Date of experience: April 11, 2023
New York
1 review
0 helpful votes
Follow ELLEN Q.
Unfollow ELLEN Q.
Send Message
Share Review
Report Review

...
March 2, 2023

...

Date of experience: March 2, 2023
New York
1 review
0 helpful votes
Follow Dae P.
Unfollow Dae P.
Send Message
Share Review
Report Review

...
August 3, 2023
Updated review

...

Date of experience: July 4, 2023

So good...
June 30, 2023
Previous review

So good...

Date of experience: June 30, 2023
Oregon
1 review
0 helpful votes
Follow Vivian N.
Unfollow Vivian N.
Send Message
Share Review
Report Review

...
March 7, 2021

-----

Date of experience: March 7, 2021
Georgia
1 review
0 helpful votes
Follow Cheryl V.
Unfollow Cheryl V.
Send Message
Share Review
Report Review

.
January 4, 2021

.

Date of experience: January 4, 2021
Minnesota
1 review
0 helpful votes
Follow Vivian O.
Unfollow Vivian O.
Send Message
Share Review
Report Review

**********
May 9, 2023
Updated review

**********

Date of experience: May 9, 2023

Unhappy that my carted books disappeared while I changed...
July 18, 2022
Previous review

Unhappy that my carted books disappeared while I changed my password. Otherwise, MY USUAL THRILL.

Date of experience: July 18, 2022
California
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Send Message
Share Review
Report Review

:). ...
November 8, 2023

:). ...

Date of experience: November 8, 2023
New Jersey
1 review
0 helpful votes
Follow Ann N.
Unfollow Ann N.
Send Message
Share Review
Report Review

:)
March 8, 2021

:)

Date of experience: March 8, 2021
Louisiana
1 review
0 helpful votes
Follow Stephanie U.
Unfollow Stephanie U.
Send Message
Share Review
Report Review

!
January 27, 2022

!

Date of experience: January 27, 2022
Puerto Rico
1 review
0 helpful votes
Follow Maribel S.
Unfollow Maribel S.
Send Message
Share Review
Report Review

He recibido todos los libros en excelente calidad

Date of experience: May 11, 2021