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AlibrisReviews 102,796

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
817
value
9,168
shipping
9,158
quality
9,152
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great
April 23, 2021

Great. Found one of my favorite music CD's which I had on tape originally and was destroyed. Feeling excited to have it back.

Date of experience: April 23, 2021
New York
1 review
0 helpful votes
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Excellent could only find this book with your company

Date of experience: April 23, 2021
Arizona
1 review
0 helpful votes
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The prices are great and the coupons are marvelous.

Date of experience: April 23, 2021
Colorado
1 review
0 helpful votes
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Got the books I wanted
April 23, 2021

Got the books I wanted. That is my reason to shop!

Date of experience: April 23, 2021
Maine
1 review
0 helpful votes
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I am an older person with eye problems. Consequently, the log in process for members is time consuming and difficult. Name all the water hydrants; motorcycles; crosswalks etc. is so difficult and time consuming I have to give up
And come in as a guest. Check out Biblio site much easier.

Date of experience: April 23, 2021
New York
1 review
0 helpful votes
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Easy so far
April 23, 2021

Easy so far. Surprisingly user friendly. I hope it's all secure.

Date of experience: April 23, 2021
New York
1 review
0 helpful votes
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Have been an Alibris customer for years. They are always reliable with a great selection of items they stock and great service as well.

Date of experience: April 23, 2021
Michigan
1 review
0 helpful votes
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You make it easy and fun, and I delight in receiving the books! Thank you

Date of experience: April 23, 2021
Illinois
2 reviews
0 helpful votes
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I had an amazing experience last time I ordered even though the books were shipped back due to my fiancé not being able to receive them.

Date of experience: April 23, 2021
Maryland
1 review
0 helpful votes
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Service and product(s) are stellar, but it takes forever to get the book! Lol

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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Great!
April 23, 2021

Great! Always have what I am looking for. The only way to make this site better, would be to filter by location, other than that, great experience.

Date of experience: April 23, 2021
Maine
1 review
0 helpful votes
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Great!
April 23, 2021

Great! It was easy to find the book I wanted! Couldn't find it at my bookstore and they were unable to order it. Suggested alibris.

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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They are cheap prices but not good enough coupons or promos to help with high shipping

Date of experience: April 23, 2021
Indiana
3 reviews
1 helpful vote
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This is my first experience with Alibris. I am excited to see how good the quality of the dvd 's when they arrive.

Date of experience: April 23, 2021
Alabama
1 review
0 helpful votes
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You are the only one that had the DVD that I have been looking for in the whole world thank you so much for having it available and such a easy checkout process I only wish you had Google pay for security.

Date of experience: April 22, 2021
Iowa
1 review
0 helpful votes
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Fast, easy, lots of options for quality, paper or hard cover

Date of experience: April 22, 2021
New Mexico
1 review
0 helpful votes
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Hopefully the book arrives
April 22, 2021

Hopefully the book arrives. I haven't used alibris in awhile due to problem over a year ago.

Date of experience: April 22, 2021
Michigan
1 review
0 helpful votes
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Easy to check on individual sellers. In most cases, fair amount of information given about condition of book(s)

Date of experience: April 22, 2021
California
1 review
0 helpful votes
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It's really easy to find all the books i want for cheap. They are also in good condition.

Date of experience: April 22, 2021
Alabama
2 reviews
0 helpful votes
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It took me too long to locate and type in my credit card information. If you implemented Apple Pay a press of my thumb would have been enough. But, I guess, I imagine you believe books are very important cultural items which should not be subject to impulse buying: You deserve credit for that, I think.
And, please, don't get me started on you forcing me to allow you to share this purchase with that wonderful benign overseer of our culture known as Google. I totally agree to allow you to share this explanation of why I will never visit your site again with the whole world.

Date of experience: April 22, 2021