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AlibrisReviews 102,703

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
812
value
9,132
shipping
9,122
quality
9,116
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Louisiana
3 reviews
0 helpful votes
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Great website, easy ordering, and lots of choices!

Date of experience: May 8, 2021
Florida
1 review
0 helpful votes
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Excellent price for this used book! I can't wait to receive it.

Date of experience: May 8, 2021
Canada
1 review
0 helpful votes
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I was sent a coupon code with my last order that expires May 24. When I attempted to use it today, I was told it had expired. So I had to sign up for emails (again) with a separate email account to get a coupon code to use. Very bad form, Alibris. I'm a regular customer who spends hundreds a year on research books. Not getting $5 off with a coupon code that should work is really irritating.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2021
Missouri
1 review
0 helpful votes
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The most difficult books I have found here, reasonably priced, and accurately described

Date of experience: May 8, 2021
Washington
1 review
0 helpful votes
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1st time user
May 8, 2021

1st time user - clear & efficient process. I'm not v computer-savy, so it's saying a lot that navigation was concise & easy. Good experience overall. Thanks. RMc

Date of experience: May 8, 2021
Arizona
1 review
0 helpful votes
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Great Place to buy books
May 8, 2021

Great Place to buy books. Large selections cheap and easy to buy and very fast turnover.

Date of experience: May 8, 2021
New Jersey
1 review
0 helpful votes
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High shipping rates
June 6, 2021

High shipping rates. Your rates could be better for standard shipping and lower for additional books ordered.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
Florida
1 review
0 helpful votes
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Just ordered
May 7, 2021

Just ordered. Hasn't been received so I can't really comment on that. Would be great if you would give explanation of book grading

Date of experience: May 7, 2021
Utah
1 review
0 helpful votes
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I've shopped Alibris for years
May 7, 2021

I've shopped Alibris for years. This is usually my first stop when seeking certain materials.

Date of experience: May 7, 2021
Georgia
1 review
0 helpful votes
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I'm ordering the same book from a different seller as the first one was lost in the mail. Hopefully I will receive this one. Otherwise, I am very happy with the purchase I have made.

Date of experience: May 7, 2021
Minnesota
1 review
0 helpful votes
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Generally good but for CD audiobooks information provided could be clearer such as abridged/unabridged and format.

Date of experience: May 7, 2021
Georgia
1 review
0 helpful votes
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Always found what I'm looking for at a price that exceeds the expected savings!

Date of experience: May 7, 2021
Alaska
1 review
0 helpful votes
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Thank you for making this experience so enjoyable.

Date of experience: May 7, 2021
Nevada
2 reviews
0 helpful votes
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Just looking for some Big Bands to add to my collection - duckduckgo - click - click - done.

Date of experience: May 7, 2021
Pennsylvania
1 review
0 helpful votes
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Just placed my first order
May 7, 2021

Just placed my first order. Hard to have an opinion until i see how your shipping goes. Thank you.

Date of experience: May 7, 2021
Canada
1 review
0 helpful votes
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Using my credit card was impossible! Wouldn't accept postal code in format specified and would not accept some credit card details as specified. Will not order again!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
New York
1 review
0 helpful votes
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Difficult to order if I forget password. Difficult to navigate site.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2021
Texas
2 reviews
0 helpful votes
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Love that when I am looking for any book I can find it with you.

Date of experience: May 7, 2021
California
1 review
0 helpful votes
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After struggling with other sites to purchase a difficult to find book, this site was a breeze.

Date of experience: May 7, 2021
Oregon
1 review
0 helpful votes
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It was very confusing that the correct shipping total was not shown until the final checkout.

Date of experience: May 7, 2021