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AlibrisReviews 102,696

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
812
value
9,130
shipping
9,120
quality
9,114
This company responds to reviews on average within 1 day

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Canada
1 review
0 helpful votes
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Good selection of books, reasonably priced. Orders processed in Canadian funds which is a bonus. Thanks

Date of experience: May 8, 2021
Alabama
1 review
0 helpful votes
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You need to offer coupons that are more realistic--not just to reward those that can order huge amounts of books.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2021
California
1 review
0 helpful votes
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Easy to use!
May 8, 2021

Easy to use! Bought here for a long time and very happy with the service!

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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It was great since you have were I can make payments

Date of experience: May 8, 2021
Washington
1 review
0 helpful votes
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Very quick service, good quality, and great selection.

Date of experience: May 8, 2021
Massachusetts
1 review
0 helpful votes
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This is the fourth copy of The Joy of Home Winemaking I have purchased. I taught and shared with friends and family, but lost my copy in the move. Glad to find it inexpensively here. I plan to make a batch of sparkling Rhubarb with a new friend I have found here in Maine.

Date of experience: May 8, 2021
Texas
1 review
0 helpful votes
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Easy to find what I needed at a reasonable price. Thanks.

Date of experience: May 8, 2021
Washington
1 review
0 helpful votes
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Found movie i wanted
May 8, 2021

Found movie i wanted. Bought it. What more can there be to life?

Date of experience: May 8, 2021
Tennessee
2 reviews
0 helpful votes
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Always fast
May 8, 2021

Always fast. Never received a bad book. Thank you!

Date of experience: May 8, 2021
Florida
1 review
0 helpful votes
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Payment method did not show place for different billing and shipping address

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2021
Kansas
1 review
0 helpful votes
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Went to look for additional items to add to my cart for free shipping and lost all my previous entered information. I am also not sure I had a change to select my username unless it was my email.

Date of experience: May 8, 2021
Texas
2 reviews
0 helpful votes
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It was easy to find the book I was looking for AND the price was RIGHT! Very pleased to have access to used books again since all of book stores have been pretty much closed down-!

Date of experience: May 8, 2021
Tennessee
1 review
0 helpful votes
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Easy to find exactly what I was looking for and easy to order

Date of experience: May 8, 2021
Louisiana
3 reviews
0 helpful votes
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Great website, easy ordering, and lots of choices!

Date of experience: May 8, 2021
Florida
1 review
0 helpful votes
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Excellent price for this used book! I can't wait to receive it.

Date of experience: May 8, 2021
Canada
1 review
0 helpful votes
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I was sent a coupon code with my last order that expires May 24. When I attempted to use it today, I was told it had expired. So I had to sign up for emails (again) with a separate email account to get a coupon code to use. Very bad form, Alibris. I'm a regular customer who spends hundreds a year on research books. Not getting $5 off with a coupon code that should work is really irritating.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2021
Missouri
1 review
0 helpful votes
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The most difficult books I have found here, reasonably priced, and accurately described

Date of experience: May 8, 2021
Washington
1 review
0 helpful votes
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1st time user
May 8, 2021

1st time user - clear & efficient process. I'm not v computer-savy, so it's saying a lot that navigation was concise & easy. Good experience overall. Thanks. RMc

Date of experience: May 8, 2021
Arizona
1 review
0 helpful votes
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Great Place to buy books
May 8, 2021

Great Place to buy books. Large selections cheap and easy to buy and very fast turnover.

Date of experience: May 8, 2021
New Jersey
1 review
0 helpful votes
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High shipping rates
June 6, 2021

High shipping rates. Your rates could be better for standard shipping and lower for additional books ordered.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 7, 2021