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AlibrisReviews 106,446

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
901
value
10,743
shipping
10,733
quality
10,727
This company responds to reviews on average within 1 day

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Louisiana
1 review
0 helpful votes
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I like the ability to create an account from the "thank you" page.

Date of experience: August 20, 2021
Missouri
1 review
0 helpful votes
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You offer coupons and free freight but don't tell the full story when you get the email. It is a bit deceptive.

Date of experience: August 20, 2021
Virginia
1 review
0 helpful votes
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Good except there is no option to change the shipping time.

Date of experience: August 20, 2021
South Carolina
1 review
0 helpful votes
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The website is easy to use, with the capability to select from several criteria to narrow my search. I appreciate the seller ratings to help guide my decision and the streamlined check-out process. Thank you!

Date of experience: August 20, 2021
Missouri
1 review
0 helpful votes
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Found exactly what I needed in no time for exceptional prices.

Date of experience: August 20, 2021
California
1 review
0 helpful votes
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Great, they had the book I was looking for and needed for a course.

Date of experience: August 20, 2021
Washington
1 review
0 helpful votes
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Shopping was easy and quick
August 19, 2021

Shopping was easy and quick. If you are in Simi Valley, I used to live in Woodland Hills.

Date of experience: August 19, 2021
Oklahoma
2 reviews
0 helpful votes
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It is so easy shopping with Alibris
August 19, 2021

It is so easy shopping with Alibris. Wish I could get a discount for all the people I have introduced to Alibris.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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My first time shopping here
August 19, 2021

My first time shopping here. Was really easy and quick!

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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I hope I get my books
August 19, 2021

I hope I get my books. You came highly recommended by a colleague. But this is my experience with you. I hope it good so that I can use your services again. Thanks

Date of experience: August 19, 2021
West Virginia
1 review
0 helpful votes
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It was quick and easy
August 19, 2021

It was quick and easy. If the shipment gets here as stated, I will do all my schoolbook shopping from here.

Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
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First time I've ordered from your co
August 19, 2021

First time I've ordered from your co. Very nice experience finding what I wanted & then going thru the checkout! Thanks!

Date of experience: August 19, 2021
Tennessee
1 review
0 helpful votes
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Love being able to find my textbooks at an affordable price! I compare the University, Amazon, and Thriftbooks and always come out better on Alibris! Thanks you!

Date of experience: August 19, 2021
Texas
1 review
0 helpful votes
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Thank you for being in my budget
August 19, 2021

Thank you for being in my budget. Great service as well.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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You have all the books I need for class and at a reasonable price. Thanks

Date of experience: August 19, 2021
Virginia
1 review
0 helpful votes
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I ordered a book as a gift to send as a gift to my mom, but there was no place to add a personal message. It will just arrive and I'll have to explain why I sent it.

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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Good shipping info
August 19, 2021

Good shipping info. Definitely help in ordering decision.

Date of experience: August 19, 2021
Colorado
1 review
0 helpful votes
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I spent over an hour searching for enough books to qualify for free shipping. Had about $70 worth of books and found I was going to pay over $40 in shipping. Cancelled all books not from your alibris site and still had shipping charges even when just had $36 for 3 books I really decided to get. After these arive, it is unlikely I will be sucked into picking a lot of books trom you again.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2021
Florida
1 review
0 helpful votes
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Book was in mint condition and description was on point

Date of experience: August 19, 2021
Minnesota
2 reviews
0 helpful votes
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I found what I was looking for, bummed that it costs 50% of the total is shipping.

Date of experience: August 19, 2021