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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I like the ability to create an account from the "thank you" page.
You offer coupons and free freight but don't tell the full story when you get the email. It is a bit deceptive.
Good except there is no option to change the shipping time.
The website is easy to use, with the capability to select from several criteria to narrow my search. I appreciate the seller ratings to help guide my decision and the streamlined check-out process. Thank you!
Found exactly what I needed in no time for exceptional prices.
Great, they had the book I was looking for and needed for a course.
Shopping was easy and quick. If you are in Simi Valley, I used to live in Woodland Hills.
It is so easy shopping with Alibris. Wish I could get a discount for all the people I have introduced to Alibris.
My first time shopping here. Was really easy and quick!
I hope I get my books. You came highly recommended by a colleague. But this is my experience with you. I hope it good so that I can use your services again. Thanks
It was quick and easy. If the shipment gets here as stated, I will do all my schoolbook shopping from here.
First time I've ordered from your co. Very nice experience finding what I wanted & then going thru the checkout! Thanks!
Love being able to find my textbooks at an affordable price! I compare the University, Amazon, and Thriftbooks and always come out better on Alibris! Thanks you!
Thank you for being in my budget. Great service as well.
I ordered a book as a gift to send as a gift to my mom, but there was no place to add a personal message. It will just arrive and I'll have to explain why I sent it.
I spent over an hour searching for enough books to qualify for free shipping. Had about $70 worth of books and found I was going to pay over $40 in shipping. Cancelled all books not from your alibris site and still had shipping charges even when just had $36 for 3 books I really decided to get. After these arive, it is unlikely I will be sucked into picking a lot of books trom you again.
Book was in mint condition and description was on point
I found what I was looking for, bummed that it costs 50% of the total is shipping.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.