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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Website is easy to use and I found the book I needed at a great price.
First time shopping and it has been a breeze. Can't wait for my book to arrive!
I knew exactly what I wanted to buy, so it worked out well for me. However, not so easy to browse books.
Great, although I would've liked to have known more detail about the condition of the book that I am ordering--like if it has a dust jacket, for instance.
Great prices and decent quality. Site easy to navigate. Thank you!
Love online used books! Quick and easy. Cost effective.
Easy to deal with and a very good selection of products.
I was looking for a particular audio CD and was pleased to find it here.
Found what I was looking for very quickly. Check out process very clean and easy.
I was offered a $5 off coupon but, when I went to use it, I had to spend $50 to use it. That's wasn't mentioned previously. Not very nice lure.
I am not very good with computers, but found your site very uncomplicated and easy to follow
I thought it was a new book that just came out, but got a used book price?
Would help if you let us change the ship-to address earlier in the process not at the end.
I think you guys are great! Your prices are reasonable, and your service is excellent!
Very informative and many options to buy from. Chose one in Texas going to Texas coast. Check out was easy. Great way to purchase.
My cart emptied when I signed in and I had to search everything again
I was very happy how easy it was to use your site and how quickly I found what I needed.
It would be helpful to know how, if possible, to order the most titles from one seller.
The site was pretty easy to navigate. Easily went from cart to continue shopping again, which is really nice.
Book was hard to find in other stores. It was reasonably priced. First time using this site, I like it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.