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AlibrisReviews 102,357

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
806
value
8,987
shipping
8,977
quality
8,971
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Good, very accessible and amazing prices. Will shop again.

Date of experience: August 25, 2021
Georgia
1 review
0 helpful votes
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Real cheap prices low shipping cost and great timely matter

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Easy to find exactly what I was looking for, for bargain prices.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Needed help
August 25, 2021

Needed help. Quick response to my email. Thank you

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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It was fine
August 25, 2021

It was fine. I didn't realize I would be charged shipping for each individual item.

Date of experience: August 25, 2021
Georgia
1 review
0 helpful votes
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Please give more detail about condition of used books similar to what amazon does.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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The Alibris site is reliable and easy to navigate. I have used Alibris for many years now to locate treasured hardcopies.

Date of experience: August 25, 2021
California
1 review
0 helpful votes
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Only problem code for $5.00 off $50.00 or more would not go through on my order of $51.14?

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Was able to find all my textbooks for such a good price.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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A maze to change shipping address or billing address

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Florida
2 reviews
0 helpful votes
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Very easy to navigate and find what I was looking for!

Date of experience: August 25, 2021
Ohio
1 review
0 helpful votes
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Its very hard to process checkout orders and gain access to your book after

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Kathryn R.
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Quick and easy and you have a lot of books at a better price than Amazon. As long as you keep your shipping costs down, I will use you instead.

Date of experience: August 25, 2021
Canada
1 review
0 helpful votes
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Purchased item turned out to be previously sold...

Date of experience: August 25, 2021
Rhode Island
1 review
0 helpful votes
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Hi
August 25, 2021

Hi - relieved to see such a great price on son's Algebra textbook... just WISH there was a way to add expedited shipping so I know he gets it on time (says 3 - 13 days which is a big span of time). I am willing to pay more to make sure it gets there within a week. Is that possible?

Date of experience: August 25, 2021
New York
1 review
0 helpful votes
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Always like Alibris and tell others how good you are.

Date of experience: August 25, 2021
Georgia
1 review
0 helpful votes
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Great order process
August 25, 2021

Great order process. Lot of information given. Not a five because I just ordered & I will need to see their delivery process.

Date of experience: August 25, 2021
Virginia
1 review
0 helpful votes
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Hard to find books made easy through Alibris! Thanks!

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
Follow Twania X.
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They had exactly what I was looking for. I reached out by email because needed to see inside of item I was interested in purchasing. The response was timely. I had to reach out more than once and each time some responded without delays. I'm grateful and very satisfied with them.

Thank you!

Date of experience: August 25, 2021
Florida
1 review
0 helpful votes
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Hard to find free ship books
September 24, 2021

Hard to find free ship books. Free ship should update before final review.

Date of experience: August 25, 2021