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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Quick, user-friendly... but I wish you still had the option for dust cover or not!
My husband sold books with you before he passed away in 2014. I still have so many and wish I knew what to do with them.
Easy and quick to find what I wanted and check out.
Alibris always has what I'm looking for and at a fair price.
Easy to navigate to find what you are looking for.
Always quick and easy to see whether what I want is available and my options if it is. Check out is smooth as well.
Loved the ease of finding what I wanted, and the prices are great. Thank you!
Very good seems to be very easy to navigate through.
Notation of "YRE" for Young Readers Edition didn't show up until order summary. ALSO I had forgotten my password and when I changed it all 7 items in my cart had vanished. VERY frustrating.
I'M SUPPOSED TO GET $5 & $3 CREDIT.
$5 FOR THANKS signing in and $3 for R2D2 for spending more than $35.
THERE WAS NO CHANCE TO PUT THIS IN.
IT AUTOMATICALLY TOOK THE WHOLE AMOUNT!
It is frustrating that I can't change the name on my billing addresss to what is on the credit card: Tim T Solon
I found the book I wanted very easily and the price was great.
Found books for which I've searched for some time, and at an affordable price. Thank you!
I have wanted this video for decades. I'm so glad you have it!
Great that I found you again after a few decades.
Smooth searching and purchasing process, good prices.
Found stuff I've had trouble finding affordable even on Amazon
Had everything I wantedat discount prices. I checked my local bookstores and they didn't have most of these
Easy to shop, quickly found many sources and easy checkout.
Shipping amounts that exceed book value by $20.00 not good
I removed about 13 books because of shipping
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.