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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So far it's going well, I just ordered my book though
Very easy to complete my purchase and update my information.
I had to resubmit my order three times! This made we wonder if I had submitted the order three times as I did not receive immediate feedback that the order had been received. Kind of frustrating. I started to check other vendors and then tried one more time. It finally went through and was acknowledged.
All the books I buy from this site are so cheap but in such great condition it's really an amazing resource
My shopping experience was quick and easy! I am happy to find this book!
This relates only to buying, not book vendor service
Your search function is superior to other sites, yielding relevant results, compared to relevant and unrelated for other sites.
Efficient and I found a book unavailable at my independent bookstore.
Nice selection along with descriptive conditions of what's being offered.
Lots of choices, good explanations of book conditions.
A good variety of book-sellers of a particular used textbook-(or any book)-
Very easy and simple. Do not care for complications.
Love the option to review the different conditions, descriptions, and prices
Great site. Love it. Always find what I'm looking for.
I went online, found what I needed and ordered it. The site seems to have worked. That's better than one can expect from most digital things (or from anyone at a gov't office "working" from home
Easy ordering, dependable, books' conditions as advertised
Great system and a fantastic alternative to the Big A (aka Amazon). Thank you.
Alibris always offers the best prices for books and in great condition.
Easy to find book looking for, easy to complete order.
Check out Alibis, you might find a treasure at a great price!
I'm pleased so far. Hoping this isn't another disguised web site from ThriftBooks. Because they suck.
Everything was EASY!
Easy to find the Book I wanted.
Easy to check out.
Easy to Pay!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.