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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The website has at least two issues. One when you click on a hardcover edition of a book it says its not available but it shows as available when searched. Very frustrating. 2nd when you try to verify that "you are not a robot" on a mobile phone the window pops up but it is obscured and you can't scroll to get to the verify button. Lastly and this is purely a small gripe the coupons offered are not great. They used to be better.
Found the title I was looking for at a great price.
My regular credit card was refused for unknown reason.
Satisfied, didn't take too long to make the order (as a new customer)
Great price, quickly ordered, happy to support Goodwill, the seller.
More variety would be great. Other then that it was good.
I looked for the book I wanted and you had it. Very simple.
Located several vendors with the book I need, thus giving me options to select the best deal.
I had to put my credit card number in the box three times before I could move to the next page. I tried on yesterday and gave up because I tried so many times.
All the books I have ordered have been in great condition. I even appreciate the highlights and notes from previous owners.
Here's to continued learning through Alibris!
There hasn't been any issues. Shipment on time or early and quality of books above expectations. So grateful I stumbled upon this website.
Easy and efficient. I liked being able to order the list of the title I wanted in many different ways.
Fast, simple, efficient, easy-to-use with great selections.
I had most difficult 3 hours trying to gain access to my account-Awful experience indeed.
Easy to use, good selection of authors on subject of interest.
I've looked for this album for a long time and you made it easy.
Alibris is a Great site. Have found hard to find movies at a good price. Thank You
Buying from Alibris is very convenient. Sellers are always top notch.
Nice and quick. Just the way I like it. Very happy I chose these guys!
Quick and easy process! This website reminds me of the original Amazon before Amazon got too big for its britches.
Better than most. Very easy to check out as guest.
I really like the bargain buying option. It saved me over $20.00 because I was able to take advantage of free shipping.
Looking forward for book arrival. Nice process so far. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.