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AlibrisReviews 107,742

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,299
shipping
11,289
quality
11,283
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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The website has at least two issues
November 17, 2021

The website has at least two issues. One when you click on a hardcover edition of a book it says its not available but it shows as available when searched. Very frustrating. 2nd when you try to verify that "you are not a robot" on a mobile phone the window pops up but it is obscured and you can't scroll to get to the verify button. Lastly and this is purely a small gripe the coupons offered are not great. They used to be better.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
Illinois
1 review
0 helpful votes
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Found the title I was looking for at a great price.

Date of experience: October 18, 2021
Colorado
1 review
0 helpful votes
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My regular credit card was refused for unknown reason.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
Hawaii
1 review
0 helpful votes
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Satisfied, didn't take too long to make the order (as a new customer)

Date of experience: October 17, 2021
Massachusetts
1 review
0 helpful votes
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Great price, quickly ordered, happy to support Goodwill, the seller.

Date of experience: October 17, 2021
Utah
1 review
0 helpful votes
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More variety would be great
October 17, 2021

More variety would be great. Other then that it was good.

Date of experience: October 17, 2021
Maryland
1 review
0 helpful votes
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I looked for the book I wanted and you had it. Very simple.

Date of experience: October 17, 2021
Tennessee
1 review
0 helpful votes
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Located several vendors with the book I need, thus...
October 17, 2021
Updated review

Located several vendors with the book I need, thus giving me options to select the best deal.

Date of experience: October 17, 2021

I had to put my credit card number in the box three...
November 4, 2021
Previous review

I had to put my credit card number in the box three times before I could move to the next page. I tried on yesterday and gave up because I tried so many times.

Date of experience: October 5, 2021
Florida
1 review
0 helpful votes
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All the books I have ordered have been in great condition
October 17, 2021
Updated review

All the books I have ordered have been in great condition. I even appreciate the highlights and notes from previous owners.

Here's to continued learning through Alibris!

Date of experience: October 17, 2021

There hasn't been any issues
May 5, 2021
Previous review

There hasn't been any issues. Shipment on time or early and quality of books above expectations. So grateful I stumbled upon this website.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Easy and efficient
October 17, 2021

Easy and efficient. I liked being able to order the list of the title I wanted in many different ways.

Date of experience: October 17, 2021
Virginia
3 reviews
1 helpful vote
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Fast, simple, efficient, easy-to-use with great selections
October 17, 2021
Updated review

Fast, simple, efficient, easy-to-use with great selections.

Date of experience: October 17, 2021

I had most difficult 3 hours trying to gain access...
November 8, 2021
Previous review

I had most difficult 3 hours trying to gain access to my account-Awful experience indeed.

Date of experience: October 9, 2021
Washington
1 review
0 helpful votes
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Easy to use, good selection of authors on subject of interest.

Date of experience: October 17, 2021
California
1 review
0 helpful votes
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I've looked for this album for a long time and you made it easy.

Date of experience: October 17, 2021
Texas
1 review
0 helpful votes
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Alibris is a Great site
October 17, 2021

Alibris is a Great site. Have found hard to find movies at a good price. Thank You

Date of experience: October 17, 2021
Georgia
2 reviews
0 helpful votes
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Buying from Alibris is very convenient. Sellers are always top notch.

Date of experience: October 17, 2021
New York
2 reviews
0 helpful votes
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Nice and quick
October 17, 2021

Nice and quick. Just the way I like it. Very happy I chose these guys!

Date of experience: October 17, 2021
Illinois
1 review
0 helpful votes
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Quick and easy process!
October 17, 2021

Quick and easy process! This website reminds me of the original Amazon before Amazon got too big for its britches.

Date of experience: October 17, 2021
California
2 reviews
20 helpful votes
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Better than most. Very easy to check out as guest.

Date of experience: October 17, 2021
Washington
1 review
0 helpful votes
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I really like the bargain buying option. It saved me over $20.00 because I was able to take advantage of free shipping.

Date of experience: October 17, 2021
Missouri
1 review
0 helpful votes
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Looking forward for book arrival
October 17, 2021

Looking forward for book arrival. Nice process so far. Thank you.

Date of experience: October 17, 2021