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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found a novel I've been looking for for a while. Knew the author. Great book.
I was disappointed because my item was canceled. The email notification informed me that the item was no longer available. It is my opinion that if an item is not available, one should not be able to order it.
It is easy to navigate and find rare science books too.
Quick and easy, reliable. So nice to do business with Alibris
I love the huge list of selection choices, the ease of searching, the sometimes even quirky selections. I am quirky, so I like quirky!
I just returned (and that went well) a booklet that was described as a book.
On the return you gave me "Your Exclusive Coupon" for $3 to cover the shipping.
I then purchased Order *******-1 for $7.38 and you told me that was not enough
For the coupon to work--where was that information on your return information?
Prompt notification re: original item not being available, but there being a replacement in my cart.
Quick to find and purchase. The filter by condition tool is great.
This is so easy to find what I want. Because of my tight budget, this site offers me choices I wouldn't normally have.
I just got my tax refund and I have been waiting to order all the books and movie that I have wanted during the past few months. I love shopping on line and not paying sky high prices. I even got a discount this time with my coupon.
I love having the choice of how much I wish to pay for a certain used paperback. These days, dollars are scarce so you must debate what is needed and what is considered a luxury. I usually find what I am looking for on this site. Coupon savings also helps us poor old people.
Always have the book I'm looking for at a good price
I love how easy it is to find used books for cheap! This is a unique and valuable service.
Easy, clear, Only thing was I wanted to pay with Discover credits and couldn't figure how to do it. But no big thing. I just paid with my Discover card.
I keep checking to see if this is the actual book or just a lithograph of the cookbook that taught me to cook as a child. Nostalgia!
I would love to have the shipping costs lower for the books
I like simplicity of the website. Setting up a new account and checkout was straight forward and easy.
Good, easy site to navigate and purchase item
Trust postage and delivery similar
May I indicate Australia Post as my preferred carrier as my retirement village is close to my local Aus Post - so I can pick up parcel easily if item too big to fit into mail box.
Cheers!
Patrick McAuliffe (Rev.)
Thanks! My adult daughter grew up listening to these songs, and now my grandchildren can enjoy them!
The book I wanted was easy to find and the check out was also easy Thanks
Easy shopping and checkout. Economically priced. Excellent experience.
Good experience; I quickly found the titles I was seeking. Only issue was that once in the shopping cart, there was no option to continue shopping. Fortunately, backing out didn't erase the items in the cart, and I only had to reload my security code for credit care. Thank you!
I found exactly the book I was looking for, and at a great price! I'll definitely be back.
Always straightforward and books arrive when expected
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.