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AlibrisReviews 107,694

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,277
shipping
11,267
quality
11,261
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Almost always find what I'm looking for, quickly and easily. Prices good and normally fast delivery.

Date of experience: November 5, 2021
Georgia
1 review
0 helpful votes
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Awesome Books
November 5, 2021

Awesome Books. I found exactly what I needed. Thank you!

Date of experience: November 5, 2021
Louisiana
1 review
0 helpful votes
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Your system is difficult to navigate
December 5, 2021

Your system is difficult to navigate. I almost switched to Amazon out of frustration.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2021
Connecticut
1 review
0 helpful votes
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I have been buying books from Alibris for quite some...
November 5, 2021
Updated review

I have been buying books from Alibris for quite some time. I feel like I'm helping small businesses when I purchase my books and I always get used books so I'm helping the environment

Date of experience: November 5, 2021

I love shopping Alibris
March 19, 2021
Previous review

I love shopping Alibris. I've always been able to buy the vintage books that I love especially children's literature. I also feel good about buying used books because it helps the environment

Date of experience: March 19, 2021
New York
1 review
0 helpful votes
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My experience is not complete until my order arrives. Please tell free to ask at that time. Thank You

Date of experience: November 5, 2021
Pennsylvania
1 review
0 helpful votes
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Had an order up on Thrift...
November 5, 2021

Had an order up on Thrift... couldn't navigate as easily as your site. So I'm here... at Your website is easy to use. Your welcome for the feedback.

Date of experience: November 5, 2021
Texas
1 review
0 helpful votes
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It does not cost $55 to ship 10 books
December 5, 2021
Updated review

It does not cost $55 to ship 10 books. That's a ripoff. I come here to save money. Not be ripped off in shipping.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2021

I'm frugal, which is why I buy used books
June 5, 2021
Previous review

I'm frugal, which is why I buy used books. I wish there was a function that allowed me to view my wish list and see what collection of books I'm hoping to acquire might be available with discounted shipping if it's shipping form the same place, instead of trying to find additional books I might be interested in from the same seller/store so I can save on shipping. Takes too much time right now.

Date of experience: May 6, 2021
Virginia
1 review
0 helpful votes
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Easy to order
November 5, 2021

Easy to order. I'll update my review when my purchase arrives in good condition

Date of experience: November 5, 2021
Florida
1 review
0 helpful votes
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Website is easy to navigate, and reasonable prices!

Date of experience: November 5, 2021
New York
1 review
0 helpful votes
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Helpful information about condition of used books
November 4, 2021
Updated review

Helpful information about condition of used books. Website easy to use.

Date of experience: November 4, 2021

I found it difficult to move from screen to screen...
May 30, 2021
Previous review

I found it difficult to move from screen to screen to find the used soft cover book I wanted by the publisher I wanted.

Date of experience: April 30, 2021
Oregon
1 review
0 helpful votes
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Awesome
November 4, 2021

Awesome. You have what I've been looking for. Alibris is a great bookseller!

Date of experience: November 4, 2021
Illinois
3 reviews
0 helpful votes
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I found the book without difficulty, and the price was OK tho shipping cost 50c more than Bezos would have charged from the same seller. Your system declined to allow me to register, tho it did accept my order. I hope the book will arrive timely.

Date of experience: November 4, 2021
Arizona
1 review
0 helpful votes
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Easy to navigate website!
November 4, 2021

Easy to navigate website! Clean & crisp graphic design!

Date of experience: November 4, 2021
Maine
1 review
0 helpful votes
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Delighted to find this book here
November 4, 2021

Delighted to find this book here- really appreciate the price: helps me justify buying extra for gifts.

Date of experience: November 4, 2021
Maryland
1 review
0 helpful votes
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Appreciate that Alibris provides an online shopping resource for independent bookstores.

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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3 or was it 4 times in had to go back and re-enter all my payment information ALL because auto-fill didn't use the state abbreviation. All that excess was a waste of time, horribly inefficient and a pain in the but. So no more shopping here. KEEP YOUR ProblemS. I just wanted to purchase. I have enough of my own. Just trying to buy a film!

Not be hung up and out like that.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2021
New Zealand
1 review
0 helpful votes
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2 BOOKS CHOSEN FOR CANADIAN FAMILY
November 4, 2021

2 BOOKS CHOSEN FOR CANADIAN FAMILY - JUST WHAT I WANTED AND DONE AND DUSTED TO BE ABLE TO SEND THEM TO CANADA

Date of experience: November 4, 2021
California
1 review
0 helpful votes
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So far it's fine, but I'm a bit worried about how long the book will take to arrive.

Date of experience: November 4, 2021
California
1 review
0 helpful votes
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As asked, provided my email address for a $5 coupon. $5 coupon was not provided.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2021
California
1 review
0 helpful votes
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Had rare books I needed
November 4, 2021

Had rare books I needed. Was able to find quickly.

Date of experience: November 4, 2021