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AlibrisReviews 107,667

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,261
shipping
11,251
quality
11,245
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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This seems like a great idea just found this site, hope it is good because I would order a lot more!

Date of experience: November 12, 2021
Texas
1 review
0 helpful votes
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The books I was looking for were available at a very...
November 12, 2021
Updated review

The books I was looking for were available at a very competitive price.

Date of experience: November 12, 2021

Find the selections today to meet my terms of fair...
April 30, 2021
Previous review

Find the selections today to meet my terms of fair price and free shipping options.

Date of experience: April 30, 2021
California
2 reviews
0 helpful votes
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I have no real issues with my experience, but have an enhancement idea for you. When a book is a part of a series, lead the user directly to the other books in the series. Also, perhaps when your sellers are listing a book, provide a checkbox for them to indicate that the book is a part of a series, and what the series is called.

Date of experience: November 12, 2021
Georgia
1 review
0 helpful votes
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So far so good, we will see the condition of the book.

Date of experience: November 12, 2021
Texas
1 review
0 helpful votes
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Easy to follow instructions
November 12, 2021

Easy to follow instructions.
Like the pay options.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Found everything i wanted and even got to choose new or used awesome

Date of experience: November 12, 2021
Iowa
1 review
0 helpful votes
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Was supposed to get a $5 couple but got no code to...
November 12, 2021
Updated review

Was supposed to get a $5 couple but got no code to get it.

Date of experience: November 12, 2021

Happy with Albs
July 6, 2021
Previous review

Happy with Albs

Date of experience: July 6, 2021
Canada
1 review
0 helpful votes
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I had made an inquiry this morning and recieved a quick response from the seller. Good start! So, I ordered it right away.

Date of experience: November 12, 2021
Wyoming
1 review
0 helpful votes
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Fairly pleased...
November 12, 2021
Updated review

Fairly pleased... I've taken a hit for one mail-back in the past for a movie i didn't order without refund... but overall you're pretty good and I have received almost all refunds requested,,, about 5 0r 6 over the last few years.

Date of experience: November 12, 2021

Today was good...
March 16, 2021
Previous review

Today was good... i've got some backlogged problems that I hope have been worked out.

Date of experience: March 16, 2021
New York
2 reviews
0 helpful votes
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Easy, quick, do not require extra personal info and promos not to sell my data.

Date of experience: November 12, 2021
Minnesota
1 review
0 helpful votes
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I found the book I was looking for at an affordable price.

Date of experience: November 12, 2021
New Jersey
1 review
0 helpful votes
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You should offer expedited shipping for items that are needed in a hurry.

Date of experience: November 12, 2021
Tennessee
1 review
0 helpful votes
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It was easy to find what I wanted and purchase it from a seller who appears reputable.

Date of experience: November 12, 2021
Florida
2 reviews
0 helpful votes
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A little hard to change the ship to address if it is different from the billing address

Date of experience: November 12, 2021
Florida
1 review
0 helpful votes
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I hate the misleading "SAVE $20" in email. Even with the asterisk, it didn't tell what the minimums were. "Up to" should have been in the first line.

Date of experience: November 12, 2021
Canada
1 review
0 helpful votes
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I liked the ease of obtaining information about the different volumes. Explained well.

Date of experience: November 12, 2021
New York
1 review
0 helpful votes
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Your website has enabled me to set up 5 libraries for my Great grandchildren

Date of experience: November 12, 2021
Alabama
1 review
0 helpful votes
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I found a great price on the books I needed to order.

Date of experience: November 12, 2021
Canada
1 review
0 helpful votes
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Not intimidating at all
November 12, 2021

Not intimidating at all. Great options presented and easy to follow instructions.

Date of experience: November 12, 2021
New York
1 review
0 helpful votes
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Not computer savvy
November 11, 2021

Not computer savvy. Alibris made it easy to find the book I want, and payment was simple and convenient.

Date of experience: November 11, 2021