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AlibrisReviews 107,637

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
946
value
11,250
shipping
11,240
quality
11,234
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Wish the shipping was less for multiple books from one location

Date of experience: November 26, 2021
Arizona
1 review
0 helpful votes
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Very easy, so far
November 26, 2021

Very easy, so far. Looking forward to continuing my collection.

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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Very convenient thanks, no unnecessary complications with ordering

Date of experience: November 26, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great!
November 26, 2021
Updated review

Great! Always a great selection of books at good prices

Date of experience: November 26, 2021

Always a good experience
August 4, 2021
Previous review

Always a good experience

Date of experience: August 4, 2021
Nebraska
1 review
0 helpful votes
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Easy and quick...
November 26, 2021

Easy and quick... hoping the shipping goes just as well

Date of experience: November 26, 2021
Missouri
1 review
0 helpful votes
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Found by far the best price on the book I was looking to gift. Easy checkout process. Should be good!

Date of experience: November 26, 2021
Tennessee
1 review
0 helpful votes
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Very smooth
November 26, 2021
Updated review

Very smooth - thanks for the tips on reducing shipping.

Date of experience: November 26, 2021

I'm glad the cart will save my order overnight!
January 30, 2021
Previous review

I'm glad the cart will save my order overnight!

Date of experience: January 30, 2021
North Dakota
1 review
0 helpful votes
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I am grateful to find alibris on my Mac because my PC would not find these title in a google search. I will be shopping much more.

Date of experience: November 26, 2021
Puerto Rico
2 reviews
0 helpful votes
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I think it would be better if the shipping price was included in the price of the book less confusing

Date of experience: November 26, 2021
Florida
1 review
0 helpful votes
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I love Alibris and I use it to buy all of my books now!

Date of experience: November 26, 2021
Michigan
1 review
0 helpful votes
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JUST LIKE last year when I holiday shopped, my entire shopping cart disappeared at checkout because I had forgotten my password and needed to reset it. Then things I wanted were no longer available (maybe on hold in that lost cart). Pages failed to load over and over and over again, especially when I tried to shop by seller so multiple things would all share shipping

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2021
Oregon
1 review
0 helpful votes
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Please find someone who knows how to set up a payment procedure; your setup is amateur

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2021
New York
1 review
0 helpful votes
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My experience was fine, easy and quick
November 25, 2021

My experience was fine, easy and quick. I am looking forward to receiving my books.

Date of experience: November 25, 2021
Florida
1 review
0 helpful votes
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The item was advertised as free shipping and I was charged $5.00 for shipping Was only 1 CD to Florida!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 25, 2021
California
1 review
0 helpful votes
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This is one of the best sites on the web. Easy to navigate.

Date of experience: November 25, 2021
California
1 review
0 helpful votes
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Everything works, everything makes sense. That should not be something that shocks and amazes me, but I don't think most of your competitors have really invested enough in their websites.

Date of experience: November 25, 2021
Ohio
1 review
0 helpful votes
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Never ever had a problem getting the book I ordered...
November 25, 2021
Updated review

Never ever had a problem getting the book I ordered and always in the conditioned as advertised.

Date of experience: November 25, 2021

Love Alibris
February 24, 2021
Previous review

Love Alibris. Been buying here for around 10 yrs.

Date of experience: February 24, 2021
Minnesota
1 review
0 helpful votes
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I'm very pleased with the purchases I have made so far

Date of experience: November 25, 2021
California
1 review
0 helpful votes
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They are the best when it comes to buying manga best...
November 24, 2021
Updated review

They are the best when it comes to buying manga best prices and fast shippiung good packaging good overall.

Date of experience: November 24, 2021

My go to site for new manga
November 14, 2021
Previous review

My go to site for new manga

Date of experience: November 14, 2021

I been using alibris for a couple months best decision...
November 2, 2021
Previous review

I been using alibris for a couple months best decision i've made

Date of experience: November 2, 2021
Arizona
1 review
0 helpful votes
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Very easy to find some hard-to-find CD's. Also very easy to set up a new account and to check out easily as well. Thanks Alibris!

Date of experience: November 24, 2021