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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Wish the shipping was less for multiple books from one location
Very convenient thanks, no unnecessary complications with ordering
Great! Always a great selection of books at good prices
Easy and quick... hoping the shipping goes just as well
Found by far the best price on the book I was looking to gift. Easy checkout process. Should be good!
I'm glad the cart will save my order overnight!
I am grateful to find alibris on my Mac because my PC would not find these title in a google search. I will be shopping much more.
I think it would be better if the shipping price was included in the price of the book less confusing
I love Alibris and I use it to buy all of my books now!
JUST LIKE last year when I holiday shopped, my entire shopping cart disappeared at checkout because I had forgotten my password and needed to reset it. Then things I wanted were no longer available (maybe on hold in that lost cart). Pages failed to load over and over and over again, especially when I tried to shop by seller so multiple things would all share shipping
Please find someone who knows how to set up a payment procedure; your setup is amateur
My experience was fine, easy and quick. I am looking forward to receiving my books.
The item was advertised as free shipping and I was charged $5.00 for shipping Was only 1 CD to Florida!
This is one of the best sites on the web. Easy to navigate.
Everything works, everything makes sense. That should not be something that shocks and amazes me, but I don't think most of your competitors have really invested enough in their websites.
Never ever had a problem getting the book I ordered and always in the conditioned as advertised.
I'm very pleased with the purchases I have made so far
They are the best when it comes to buying manga best prices and fast shippiung good packaging good overall.
I been using alibris for a couple months best decision i've made
Very easy to find some hard-to-find CD's. Also very easy to set up a new account and to check out easily as well. Thanks Alibris!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.