On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very, very easy checkout process. Your website makes it easy to find the book I want and at good prices.
Your site is well organized and easy to use. Prices are reasonable and you have a great selection. Only negative is that even if all books are ordered from the same company there is no break on shipping.
Very frustrating shipping policies! You're charged per item even if it's from the same seller. I ordered a thin children's paperback and thought I'd get 2 but they charged an additional 4.95 for each book ordered. I wanted to buy from someone other than Amazon but I'm not sure I'll go through this site again due to the very high shipping costs. It's also frustrating that you have to go so far in the ordering process before you can check shipping costs especially when it seems you charge about $5 per book to ship.
Hoping it proves to be as easy as this experience.
Shipping charges should be upfront I could not see them until the end
Also, if I am shipping from the same vendor they should not be charging me the same as shipping separately
Thank you for providing literature that is difficult to find
Easy to navigate and what great prices! Got my book for $40 OFF!
Quick and easy check out
This book was the best price I could find
Good shopping experience, but the links to shop specific stores aren't (at least for me) working just fyi :)
It was well priced and easy, lets see if my books get here before Christmas.
I'm happy you have this particular book and the check out was very easy.
Love ordering books from here, easy and I'm hopefully helping environment
Love the automatic savings comparison on the cart, thank you!
Thanks for finding the best ultimate price for me!
Look forward to receiving the item in timely fashion.
I had some difficulty checking out and paying. But it was probably just me.
A little complicated at 1st because changed email address to comcast from att + moved. But STILL katballou1. Loved your company for apprx. 10 yrs, now. Thanks for finding me, again, though no longer at att. ALWAYS take excellent care of me. I send everyone to you for books, etc., all the time.
So far so good! I'm happy to find that these prices are UNBEATABLE even by Amazon! And that is A LOT to say. Super happy indeed!
Easy to navigate site with good prices and great deals!
1st, you charged shipping for each item individually (vs. Putting all the items in one package.)
2nd Your shipping for some items is more than the item purchased.
I am assuming that this business I'm purchasing from is not a retailer but an internet alias.
Three separate charges to send three books to me seems like an overcharge.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members