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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy, quick, efficient--much more so as I remember than other sites in the past.
You have what I wanted at a good price and it was an easy to accomplish purchase
Alibris is so much cheaper than Amazon, and almost as fast!
It's been great, as it always is on Alibris.
It failed to recognize existing info on my address and had several moments of excessive checking.
I haven't purchased on Alibris for several years. They've streamlined the process and it's much easier than it was. I like the site very much.
I despise the pre-checked "sign me up for..." on your check-out forms. These should be opt-in, not opt-out. It shows a certain degree of sliminess which, unfortunately, is all too common today on ecommerce websites. You'll also note that I used a bogus email address - I simply don't trust you with my personal information.
Lovely, though I wish shipping was combined when ordered books from the same seller
It's been very simple. Hoping to find a place to change my email address and make it current.
I liked that I could pay once for 5 locations of the same item.
Use Alibris regularly. Overall the experience has been great. The book conditions are typically accurate. Only comment is that shipping is often very slow. Don't rely on the stated 3-10 days!
I am a regular customer and Alibris is my "go-to" book shopping site. My only complaint is the shipping. Not the cost but the time frames and shipping information. Alibris often automatically notifies you that your book has been shipped when, in fact, that has not occurred. Typically the book seller ships the book 2-3 days later. Books never arrive in 3-10 days. Three weeks is often a more accurate timeline. So, order your books WELL in advance.
Quick process! I am very pleased with other orders.
Easy to order and a good description of the book's condition.
Quick and efficient, had no problems finding what I wanted.
Online order appears to be secure and easy to navigate.
Fine. Do wish there was a way to bundle sellers to save on shipping. Better for the planet!
Could not figure out how to sent a gift note and found the address entry kept defaulting to an older setting. I looked in help section and found no answer re gift note, and when I contacted customer service by email, they said they would get back to me within 48 hours. I wanted to send this today.
I am always very pleased with Alibris. Searches are quick, I almost always find what I need, check-out is quick and easy.
I am disappointed that my ORIGINAL PURCHASE for this Book was CANCELLED & I had to buy another copy from an alternate vendor; the PRICE was HIGHER than my INITIAL copy
No hassle. No problem. Always a pleasure shopping with this seller.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members