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AlibrisReviews 107,506

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,177
shipping
11,167
quality
11,161
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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All links worked
January 10, 2022

All links worked. The wait time was very short. Found what I wanted.

Date of experience: January 10, 2022
Oregon
1 review
0 helpful votes
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Alibris is easy to use and the books always arrive in excellent condition. The prices cover a wide range, but when you find a good deal, it's unbeatable. Unlike other used book vendors, I have never regretted a purchase from Alibris.

Date of experience: January 10, 2022
Virginia
1 review
0 helpful votes
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The shipping is something that needs fixing if you...
January 10, 2022
Updated review

The shipping is something that needs fixing if you don't order directly from Alibris

Date of experience: January 10, 2022

Love the array of books, just have to figure out how...
June 25, 2021
Previous review

Love the array of books, just have to figure out how to get my shipping costs down more

Date of experience: June 25, 2021
Rhode Island
1 review
0 helpful votes
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Love being able to get books not easy to find elsewhere and also at a discount.

Date of experience: January 10, 2022
Virginia
1 review
0 helpful votes
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Easy and great prices
January 10, 2022

Easy and great prices. It is wonderful that the textbook options are available too.

Date of experience: January 10, 2022
Massachusetts
1 review
0 helpful votes
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Very good but did not accept my coupon don't know why maybe I did not buy enough

Date of experience: January 10, 2022
Barbados
2 reviews
0 helpful votes
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Excellent service
January 10, 2022

Excellent service. I have always been pleased with your service

Date of experience: January 10, 2022
Michigan
1 review
0 helpful votes
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Several books that I have purchased in the past have not shown up

Date of experience: January 10, 2022
Canada
1 review
0 helpful votes
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Clear, concise, easy and great search engine I love...
January 10, 2022
Updated review

Clear, concise, easy and great search engine I love Alibris!

Date of experience: January 10, 2022

Once again the coupon codes failed to be used
December 17, 2021
Previous review

Once again the coupon codes failed to be used

Date of experience: November 17, 2021

Quick and easy!
February 20, 2021
Previous review

Quick and easy!

Date of experience: February 20, 2021
Canada
1 review
0 helpful votes
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Thank you for your easy to order forms. Every time...
January 10, 2022
Updated review

Thank you for your easy to order forms. Every time I'm looking for a book you always come through. Thanks again.

Date of experience: January 10, 2022

I've been very pleased with my shopping experience...
October 8, 2021
Previous review

I've been very pleased with my shopping experience so far. Thank you

Date of experience: October 8, 2021

Very nice and easy to find what I was looking for
May 7, 2021
Previous review

Very nice and easy to find what I was looking for. Thank you

Date of experience: May 7, 2021
Delaware
1 review
0 helpful votes
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Only store to have book in stock
January 10, 2022

Only store to have book in stock. The price of the book is higher than the average price of other vendors. I hope the shipping is fast.

Date of experience: January 10, 2022
California
1 review
0 helpful votes
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It was super easy to get what I wanted and check out. Thanks!

Date of experience: January 9, 2022
California
1 review
0 helpful votes
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Said eligible for free shipping but that's not how it was processed

Date of experience: January 9, 2022
Oregon
1 review
0 helpful votes
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Fine, they got books
January 9, 2022

Fine, they got books. Not always perfectly described. It seems book sellers online don't like to look at their own stock to describe it accurately. It's a bulk business but still.

Date of experience: January 9, 2022
Alabama
1 review
0 helpful votes
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I've made several purchases and have received all orders with no issues.

Date of experience: January 9, 2022
Washington
1 review
0 helpful votes
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I wish that Alibris would offer a discount at time of purchase, vice after a purchase. I don't order that frequently

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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Everything I was looking for was here and with lots of options.

Date of experience: January 9, 2022
Washington
1 review
0 helpful votes
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Great selection; can almost always find what I'm looking for.

Date of experience: January 9, 2022
New York
1 review
0 helpful votes
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Once I put something in the cart it was tedious getting...
February 8, 2022
Updated review

Once I put something in the cart it was tedious getting back to the page I was looking at.

Date of experience: January 9, 2022

The App was easy to use and fast
December 23, 2021
Previous review

The App was easy to use and fast.

Date of experience: December 23, 2021
California
1 review
0 helpful votes
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Fine
January 9, 2022

Fine - just wish I could get the shipping total earlier, but I know it depends on my location.

Date of experience: January 9, 2022