
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love buying from this site always very happy with all my orders.
It could be a little easier if the used book was set up by state alphabetically, so you could go straight to the closest state to retrieve your curriculum.
I could not find a way to delete an item that was shown, but not on my final list.
Great selection at reasonable prices. Anxious to see the condition of these videos.
You have the book I want at the best price of discount book outfits. Cheers!
I have not received my $5 coupon for signing up for emails and would like to have used it for this order.
Service is great! I can always depend on getting a good working media
Very easy to find and purchase the books that I was looking for.
Quick and easy to find the book. Shipping was a bit higher than expected.
Navigating the myriad of shipping options gets tiresome. Can be confusing to determine exact seller and definition of book condition
Makes ordering text books for returning to school, much easier.
It's been awhile since I used the Alibris website. Today's visit was excellent. Good selection and prices.
I quickly found the books I needed for class. And I also got to choose the condition for each book.
Wonderful search function! Found exactly what I wanted for a great price point.
Alibris has an abundant selection of the book I was looking for, and the price was right.
Convenient clearinghouse that makes it possible to support independent bookstores.
On checkout the state selection requires 2 letter code but lets me type in full state name, then errors.
Glad they I found this site as I was looking for these books.
Thank you!
Have been buying books from alibris for years will continue doing so nuff said
Easy to navigate website with a complete list of the item I was looking for.
The "other" cart is confusing and doesn't seem to work properly, for me anyways. Otherwise, I love alibris.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.