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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy and i found everything i was looking for.
It would be nice if you knew the shipping cost before you got to checkout
Love the site. Wish cart update was a touch smoother: there are times the cart dollar amount has not updated after the cart count has. This creates confusion if I am using a coupon dependant upon threshold amounts.
A little too much 'back & forth' wasted time reviewing cart to add titles from wishlist. I work 10hour night shifts so when you post 1day only coupons I have ten minutes to use them between when you post valid coupon, I wake up, and when I need to leave for work... it is a bit unfair and stressful. I have missed a few $20 coupons due to this which is very frustrating for me.
Checking out was simple and straightforward. All in all, it was enjoyable
1. Clear instructions for order.
2. Disclosure of potential delivery delay, if the seller is in another country.
Alibris had the book I wanted, found it immediately at a good price.
It was easy so far now we'll see the how shipping goes.
I like the variety of things to get but your shipping is really expensive! I was going to order 6 more books but the shipping cancelled those books.
Alibris does live up to its motto; "Books you thought you'd never find."
Great selection; I found just what I wanted and saw several items I'll come back for later.
Easy to find what I was looking for; good selection and choice of formats and prices.
Had difficult time finding the BUY button as it is at the very bottom bottom of the page. Why not put another one somewhere at the top for quick purchase?
Info given provided easy access to locations of available books.
Shipping cost higher than on first information page
Excellent communication! I messaged the seller a questions he responded immediately. Thanks!
Easy to search and wonderful prices! Found two books that were out of stock elsewhere!
This is an easy way to find a good deal on some great books!
Thanks for always making book shopping simple and fun
Fast and simple and basically always have what I need.
Easily accessible and had the hard to find item I wanted
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.